Open Jobs Operations Associate - Flex

Sephora•San Jose, CA

7d•Onsite

About The Position

As an Operations Associate at Sephora, you’ll support smooth, efficient store operations that contribute to an exceptional client experience. The role includes inventory management, stock replenishment, order fulfillment, operational standards, and visual merchandising. You will help ensure accurate promotional setups and event execution, support client service and sales goals, foster an inclusive and collaborative team culture, and uphold company policies and store safety standards. This is a flex position with non-guaranteed hours, scheduled as needed for 4–14 hours per week. Associates must meet the required minimum number of weekly shifts or hours and be available during peak retail operations, including nights, weekends, and holidays. Punctuality and consistent attendance are expected. The listed pay range is $22.60–$26.00 per hour. Actual pay depends on qualifications, experience, and other legitimate, non-discriminatory business factors specific to the position and/or geographic location. Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility. The company is an equal opportunity employer and provides reasonable accommodation to applicants with disabilities or other medical conditions.

Requirements

1–2 years of experience in a similar role or in a retail, hospitality, or client-focused environment.
Excellent organizational and time-management skills.
Ability to learn quickly and absorb and communicate product knowledge.
Ability to support outstanding client service.
Excellent communication and interpersonal skills.
Team-oriented, goal-driven mindset.
Comfort working in a fast-paced, client-focused environment.
Physically able to lift and carry up to 50 pounds.
Must meet the required minimum number of weekly shifts or hours.
Availability during peak retail operations, including nights, weekends, and holidays.
Punctuality and consistent attendance.

Responsibilities

Support daily store operations.
Manage inventory, stock replenishment, and order fulfillment, and maintain operational standards.
Assist with visual merchandising, promotional setups, and event execution.
Support the team in creating outstanding client experiences and achieving sales goals.
Promote an inclusive, open, and collaborative team culture.
Uphold company policies and help create a safe, secure, and enjoyable shopping experience.