Operations Associate/Sr Operations Associate (Woburn)

Terrestrial Bio • Woburn, MA

13h • $60,000 - $85,000 • Onsite

About The Position

Terrestrial Bio is hiring an Operations Associate or Senior Operations Associate to manage the office and administrative backbone of the company, enabling scientists and engineers to focus on advancing the Tacterra platform. The role owns visitors, deliveries, supplies, vendors, records, events, and new-hire setup, with level determined by experience and opportunities to grow within the Operations team. The position reports to the Operations Manager.

The role is based onsite in Woburn, Massachusetts, until a planned relocation to a new custom facility in Allston, Massachusetts, in late 2027. Candidates must be willing to work onsite five days per week. The Operations Associate will support the move and help establish effective day-to-day systems and use of the new space. The anticipated base salary range is $60,000–$85,000; actual compensation depends on experience, qualifications, and internal equity.

Requirements

• At least 2 years of experience in an office, administrative, operations, hospitality, or customer service role; internships and co-ops count.
• Proficiency with Google Workspace or Microsoft 365, including email, shared calendars, documents, and spreadsheets.
• Ability to perform hands-on tasks such as receiving deliveries, restocking supplies, setting up rooms, and lifting packages up to 25 pounds.
• Ability to stay organized while handling many small requests and follow through until they are closed.
• Clear, friendly written communication and comfort communicating with vendors and senior leaders.
• Initiative in noticing and addressing missing or broken items or processes.
• Willingness to work onsite five days per week.

Nice To Haves

• Three or more years of experience, including ownership of vendors, purchasing, or office operations, for consideration at the Senior Associate level.
• Experience with purchasing, expense, or invoicing tools.
• Experience planning events.
• Experience in a startup, laboratory, or biotech environment.
• A bachelor's degree.

Responsibilities

• Welcome visitors and candidates, manage mail, shipping and receiving, and respond to everyday facilities questions.
• Order, stock, and track office, kitchen, and general supplies while monitoring inventory and spending.
• Coordinate with vendors, including catering, building management, and maintenance, and follow up until issues are resolved.
• Plan and run all-hands meetings, team lunches, and celebrations.
• Prepare new hires for their first day by arranging workspaces, building access, equipment, and a welcome; manage offboarding logistics.
• Process invoices and expenses, track purchase orders, manage shared calendars, and maintain organized, current files and records.
• Support the move into the new Allston facility, including logistics and ensuring everyday systems work from the start.
• As experience grows, take on larger operations projects, such as evaluating vendors, improving spend tracking, and planning space use.
• Build and document repeatable processes for supplies, vendors, visitors, and onboarding.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed