Guest Service Associate - Launch Woburn

Momentum Enterprises • Woburn, MA

1d • $15 - $17

About The Position

Launch Family Entertainment in Woburn is hiring a Guest Service Associate to welcome guests, help them get set up with tickets and waivers, and keep the front of the park running smoothly, including laser tag. This is a part-time role with a flexible schedule, paying $15.25–$17.00 per hour based on experience. Paid training and a path to advancement are offered.

Requirements

• Be a hardworking team player who is willing to pitch in wherever needed.
• Communicate clearly and in a friendly manner with guests and coworkers.

Nice To Haves

• Prior cashier or customer service experience.

Responsibilities

• Greet guests and process tickets, bookings, merchandise, and gift card sales.
• Assist guests with completing waivers and verify waivers.
• Handle payments and maintain an accurate cash drawer.
• Set guests up with wristbands and footwear before they jump.
• Coordinate and monitor laser tag to keep it safe and fun.
• Keep redemption, arcade, and front-end areas clean, stocked, and organized.
• Complete opening and closing procedures and checklists.
• Report guest concerns, comments, and facility issues to a supervisor.

Benefits

• Paid training.
• A path to advancement.
• Retirement savings for all employees.
• Perks across Momentum's brands: My Gym, Launch, Retro Fitness, Club Elevate, Wimbledon, and The Newport Venture.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed