Operations Associate - Mutual Funds Trade Support

Stifel•St. Louis, MO

About The Position

The Mutual Funds Trade Support Operations Associate is responsible for a variety of the department's administrative functions while having gained a solid understanding of the firm's mutual fund offerings, the systems used to trade them and how they relate to the overall Mutual Funds Trade Support team responsibilities. This position will require collaboration among team members to execute on departmental objectives under direct supervision while following established procedures.

Requirements

Ability to attain a general understanding of industry rules/regulations and Stifel policies that pertain to the department
Strong attention to detail skills to minimize risk to the firm
Initiative and self-direction when performing tasks with the ability to organize and prioritize effectively in order to meet deadlines
Able to handle large workloads that vary based on heavy volume periods
Ability to work autonomously throughout the day based on performance criteria provided by leadership
Proficient in Outlook and Microsoft Office products

Responsibilities

Accurately perform job duties as provided by leadership while adhering to departmental procedures and guidelines
Proficiently process, create, and enter data into systems to be utilized by our Financial Advisors and branch staff
Identify potential problems or issues and escalate to department leadership if necessary
Develop effective communication skills within the department
Provide timely updates on progression of job responsibilities to leadership
Demonstrate the ability to work collaboratively within a team
Monitor mutual fund orders to ensure they comply with individual fund and company policies
Review previous day's front-end load purchases for proper pricing and sales charge waivers
Review previous day's trades for NAV Repurchase/Transfer opportunities
Process trade corrections for previous day's front-end load purchases and NAV Repurchase/Transfers as needed
Provide CDSC hypothetical calculations
Review previous day's systematic purchases/withdrawals for proper set up including but not limited to order type, cdsc waivers, and share class
Assist branch personnel with inquiries regarding orders and corrections and provide clear and concise communication both verbal and written with Financial Advisors, branch personnel, and vendors