About The Position

Synergy Wealth Management Group, backed by Northwestern Mutual, is a growing wealth management practice seeking a Client Service & Operations Associate. This role is crucial for supporting advisors, clients, and operational workflows, contributing to the practice's growth and client experience. The ideal candidate is organized, relationship-oriented, and eager to build a long-term career in financial services, with opportunities for professional licensing and development.

Requirements

  • Financial services, insurance, wealth management, banking, or related industry experience preferred
  • Strong attention to detail and organizational skills
  • Excellent communication and client service skills
  • Ability to manage multiple priorities and deadlines
  • Proficiency with Microsoft Office and business technology platforms
  • Desire to build a long-term career with a growing practice
  • Willingness to obtain Insurance and Investment licenses

Responsibilities

  • Perform data entry and maintain accurate client records
  • Assist with account paperwork and operational documentation
  • Coordinate appointments, scheduling, and client communications
  • Support advisors with administrative and operational needs
  • Track pending items and ensure timely follow-up
  • Maintain organized client files and records
  • Provide exceptional service to clients and business partners
  • Assist with special projects and day-to-day office operations

Benefits

  • Bonuses for achieving industry designations
  • PTO plus holiday time off (for full-time position)
  • Medical coverage (for full-time position)
  • Matching 401(k) plan (for full-time position)
  • Remote work option of up to two days per week after 90 days of employment
  • Laptop provided
  • Specific and clearly defined pay structure
  • Fairness and transparency in pay
  • Environment that fosters creative ideas, challenges, leadership roles, and goal achievement
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