Operations Assistant

Hotel Baxter, a Noble House Hotel • Bozeman, MT

12d • $19 - $22 • Onsite

About The Position

The Operations Assistant provides administrative, operational, and guest service support for Hotel Baxter. This entry-level position assists with office administration, guest engagement, marketing initiatives, team member programs, community outreach activities, and restoration-related projects. You will be involved with all aspects of the operation.

Requirements

• Are organized, professional, service-oriented, and eager to learn.
• Strong written, verbal communication skills along with organizational skills.
• Positive attitude, professionalism, and willingness to learn.
• Ability to manage multiple priorities in a fast-paced environment with an attention to detail.
• Proficiency with Microsoft 365, including Outlook, Word, Excel, PowerPoint, and Teams.
• Previous experience in customer service, hospitality, retail, office administration, or a related field or Associate degree or coursework in these areas

Responsibilities

• Maintain calendars, schedules, records, filing systems & operational documentations
• Coordinate meeting logistics, agendas, and follow-up action items.
• Help ensure compliance with policies, procedures, and operational records
• Support day-to-day administrative functions related to building operations and restoration activities.
• Assist with vendor communications, project documentation, scheduling, and invoice tracking.
• Serve as a welcoming first point of contact for visitors, guests, vendors, contractors, and community members
• Answer incoming phone calls, emails, and general inquiries in a professional and hospitality-focused manner.
• Develop knowledge of Downtown Bozeman attractions, dining, shopping, and community resources to assist visitors and future hotel guests.
• Assist in maintaining a professional, organized, and guest-ready environment throughout public areas.
• Demonstrate a commitment to exceptional service and creating positive guest experiences.
• Assist with planning and coordinating employee appreciation activities, communications, training events, staff recognition programs, and team-building initiatives
• Support community-focused gatherings and public-space activations that align with Hotel Baxter's role as a Downtown Bozeman landmark
• Help coordinate seasonal décor, hospitality experiences, and public-space enhancements.
• Support marketing and social media efforts through content collection, storytelling, and promotion of company culture and historic preservation initiatives.

Benefits

• Medical, Dental and Vision Insurance offered
• Paid Holidays, PTO, Matching 401k
• On Demand Pay- your pay before payday
• Team Member meals and parking provided
• Team Member/Family/Friend property stay and restaurant discounts within Noble House Hotels & Resorts (nationwide)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree