Operations Assistant

Vancouver Farmers Market•Vancouver, WA

8d•Onsite

About The Position

VFM is seeking a reliable and organized Operations Assistant to join our team! This role takes place at the Downtown Vancouver Farmers Market on Saturdays from November through March. The Operations Assistant will be responsible for the set-up, tear-down, and smooth operation of the Vancouver Farmers Market throughout the market season. The Operations Assistant will also provide excellent customer service, maintain market cleanliness, and support shoppers and small businesses throughout the day. This is a physical, public-facing, outdoor role that requires the ability to lift equipment (such as tents, tent weights, barricades, etc.), stand for long periods of time, and work in varying weather conditions. The ideal candidate is charismatic, resourceful, and has a strong commitment to the mission of VFM!

Requirements

Ability to perform physical work, including long periods of standing, walking, and repeatedly lifting
Must work in sensory-rich environments with large crowds, food messes/spills, varying temperatures, and loud noises.
Must be able to work weekends and be flexible to adjust schedule for work related events outside of normal hours on occasion.

Nice To Haves

Preference will be given to candidates living in Clark County, Washington.
Preference will be given to bilingual candidates

Responsibilities

Support on-site market operations by setting up and tearing down equipment, ensuring vendors and community partners are in their designated locations, verifying that appropriate street closures and signage are in place, cleanliness is maintained throughout the market, and that the market opens and closes on time.
Demonstrate working knowledge of and enforce VFM rules and regulations to maintain smooth and safe operations, creating a positive experience for vendors and shoppers.
Ensure all necessary equipment and supplies are maintained and left in good working order. Help with equipment repairs as needed.
Assist with information booth operations during the market day including operating the POS system for merch sales and SNAP/EBT and providing excellent customer service to market shoppers and vendors, answering questions and educating the community about the market and market programs.
Use problem-solving, de-escalation, and customer service skills to resolve disputes and maintain a welcoming market atmosphere.
Track and record on-site market data by documenting shopper crowd counts, market tokens, and vendor payments.
Assist with special events and complete other tasks as assigned