Operations Assistant

Atmos Energy•Prosper, TX

10h

About The Position

The Operations Assistant provides administrative and clerical support to field operations. The position monitors meter-reading routes to support customer billing, maintains logs and reports for construction and service, receives customer service orders, and schedules technicians. It also coordinates divisional safety and financial improvement initiatives, supports construction scheduling and project meetings, maintains the fleet database, and processes contractor invoices. The role may handle purchase orders and requisitions, communicate operational information to service, construction, and compliance personnel, and manage office and safety supply inventory and uniform ordering. Other related duties may be assigned.

Requirements

High school diploma or General Equivalency Diploma (GED).
Two years of experience in customer service or a closely related field.
Ability to communicate with internal and/or external customers to obtain or provide basic factual information.
Ability to perform basic addition, subtraction, multiplication, and division.
Proficient computer skills for data entry, reporting, reference, and/or retrieval tasks.
General working knowledge of Microsoft Office suite applications.

Responsibilities

Monitor and manage meter-reading routes to assure customer billing.
Generate and maintain daily, weekly, and monthly logs and reports for construction and service.
Receive customer service orders taken by Customer Support Center personnel (BPEMS).
Initiate and maintain technician call scheduling.
Coordinate and manage divisional initiatives for safety and financial improvement.
Support construction activities by scheduling field construction coordinators and preconstruction and growth project meetings.
Track and manage the fleet database.
Enter, code, validate, and process contractor invoices.
Initiate, receive, and confirm purchase orders and requisitions as needed.
Assist service, construction, and compliance personnel by communicating pertinent data and other information.
Order and maintain inventory of office and safety supplies and assist with ordering uniforms.
Provide administrative and clerical support to field operations.
Perform other related duties as required.