Operations Assistant

Fish & Richardson P.C.•Wilmington, DE

14h•Onsite

About The Position

Fish & Richardson, the premier global intellectual property law firm, is trusted by the world’s most innovative and influential companies. Fish was established in 1878, and now has more than 400 attorneys and technology specialists in the U.S., Europe, and China. Our success is rooted in our creative and inclusive culture, which values the diversity of people, experiences, and perspectives. Join Fish’s Delaware team in our fast-paced Operations Department as an Operations Assistant.

Requirements

High school diploma or equivalent.
6+ months professional office administration experience; preferably in a law office.
Proficiency with Microsoft Office Suite (Teams, Word, Excel, PowerPoint, Outlook) to create, edit and manage documents, spreadsheets, presentations and emails.
Ability to organize and prioritize numerous tasks and complete them under time constraints.
Ability to work well within a team-oriented environment and contribute to effective team relationships.
Interpersonal skills necessary to communicate by telephone and in person with a diverse group of visitors, vendors, attorneys, and staff to provide information with courtesy and tact.
Ability to work in the Wilmington, DE office 8:30-4:30 5 days a week with the ability to work overtime as needed.

Nice To Haves

Demonstrated understanding of the law office and departmental policies and procedures is preferred.

Responsibilities

Answer phones and direct calls. Operate a multi-line telephone console in order to relay incoming, outgoing and intra-system calls. Direct telephone calls to appropriate attorneys and staff. Take messages for visitors and staff.
Meet and greet clients and visitors to the office, ensure proper clearance and routing (including use of The Receptionist visitor management kiosk) of such parties in accordance with firm policies, which includes providing visitor badges to all visitors.
Schedule conference rooms and attorney visiting offices and maintain records.
Contact building management regarding maintenance and/or visitor/vendor access issues.
Schedule video conferences and keep track of connections and equipment. Arrange conference calls.
Assist with hoteling software and staff/attorney workspace scheduling issues.
Assist with coordination of office social events (i.e., summer outing, holiday party, monthly socials, staff appreciation day, etc.) as requested by Office Manager.
Assist with administrative tasks to support the Operations Department, Practice Groups, and other administrative groups as requested by the Office Manager.
Provide back-up Office Services support such as mail processing, print jobs, conference room set-ups, and inventory management as needed.