Operations Assistant

The Asia Group•Washington, DC

19h•$50,000 - $60,000•Onsite

About The Position

The Asia Group, LLC is seeking an enthusiastic, proactive, and responsible Operations Assistant to join our Washington, DC office. This role is vital as you will be the first point of contact for visitors, ensuring a comfortable and informed experience. The Operations Assistant will be responsible for all greeting and clerical duties at the front desk, along with providing operational support across the organization. The ideal candidate will have a pleasant personality, a can-do attitude, excellent attention to detail, and be timely and dependable. TAG is a leading strategic and capital advisory firm focused on established and emerging markets across the Indo-Pacific region, with a diverse team emphasizing teamwork, collegiality, creativity, entrepreneurialism, and mentorship.

Requirements

Proven work experience in an administrative, receptionist, operations, hospitality, or similar role.
Excellent organizational and time-management skills, with the ability to prioritize and multitask.
Highly communicative, responsive and proactive problem-solver.
Proficiency with Microsoft Office Suite and familiarity with collaboration tools (e.g., Teams, Canva, etc.).
Hands-on experience with office equipment (printers, scanners, conferencing tools).
Professional attitude and customer service mindset.
Strong written and verbal communication skills.
Ability to work independently and as part of a team in a fast-paced environment.
Ability to pass a criminal background check.
Eligible to work in the United States.

Nice To Haves

Experience in professional services or consulting a plus.
Familiarity with generative AI platforms or a growth mindset toward emerging technologies is a plus.
Comfortable using artificial intelligence tools — or excited to learn how — to increase efficiency, enhance analysis or deliverables, and generate innovative solutions.

Responsibilities

Greet and welcome guests upon arrival, ensuring a professional and friendly first impression.
Answer and screen incoming calls, routing them appropriately.
Maintain a clean, organized, and presentable reception area and other public office spaces.
Receive, sort, and distribute incoming mail and deliveries.
Maintain office security by following safety procedures and controlling access via the reception desk.
Regularly restock and maintain common office spaces, including kitchens and conference rooms.
Order and maintain inventory.
File work orders and coordinate with cleaning vendors to uphold the office’s aesthetic and cleanliness standards.
Provide general administrative support for operations, HR, IT, and leadership as assigned.
Assist with laptop configuration, software setup, and first-troubleshooting for new employees and conference room systems.
Support various scheduling requests for broader firm initiatives and ad hoc portfolios.
Support event planning, setup, execution, and clean-up for various in-office meetings and events.
Assist with firmwide Values & Culture initiatives and The Asia Group Foundation projects.
Manage updates to the firm’s website updates, including bios, office locations, media mentions, and other content changes.
Contribute to social media posts alongside Communications team to encourage additional external engagement.
Support buildout of firmwide training initiatives alongside HR and Operations teams.
Perform other administrative and receptionist duties as needed.
Proactively identify and resolve operational issues to ensure a smooth-running office.