Operations Assistant

Shepherd Electric Supply•Baltimore, MD

8d•Onsite

About The Position

Since 1892, Shepherd Electric Supply has been the first call when complex, time-critical electrical challenges need to be solved and reliability truly matters. We move materials accurately and on time so contractors stay on schedule, projects stay on track, and customers never have to wonder if we’ll come through. Our success comes from people who take pride in doing things the right way — safely, accurately, and with care for teammates and customers alike. If you want to do work that matters at a company that notices, this is the place. Why This Role Matters Warehouse performance depends on more than movement - it depends on accuracy, documentation, communication, and follow-through. The Operations Assistant ensures that administrative precision supports frontline execution. When reports are accurate, fuel tax processes are handled correctly, and return or delivery concerns are addressed early, small issues don’t become costly problems. This role protects margin, strengthens customer trust, and supports leadership visibility.

Requirements

High school diploma or equivalent required
Ability to stand for extended periods and perform physical tasks including lifting up to 80 lbs. using proper technique
Strong attention to detail and commitment to getting things right the first time
Dependable attendance and a team-oriented mindset
Ability to successfully complete pre-employment screening requirements

Nice To Haves

Warehouse experience preferred (3+ years is a plus, but attitude and reliability matter more)

Responsibilities

Complete daily clerical tasks accurately so no rework is required
Prepare and submit monthly inventory reports on time and error-free
Maintain organized documentation that supports audit readiness
Learn and manage the Fuel Tax agreement process correctly once trained
Ensure documentation aligns with operational transactions
Support inventory accuracy and compliance standards
Load and unload trucks safely and efficiently to support daily outbound flow
Organize and stage 2nd run deliveries to ensure route accuracy and timeliness
Cover the shipping office when the manager is off to maintain operational continuity
Address return or delivery concerns promptly and professionally
Communicate clearly with warehouse associates, drivers, and leadership
Flag operational issues early before they compound
Take ownership of special assignments from warehouse leadership
Cross-train in additional operational processes to increase team flexibility
Support improvements that increase efficiency, accuracy, or visibility