Operations Assistant

Atmos Energy•Dallas, TX

2d•Onsite

About The Position

This position provides administrative and clerical support to field operations. The role involves monitoring and managing meter reading routes, generating various logs and reports, receiving and processing customer service orders, and initiating and maintaining call scheduling of technicians. The Operations Assistant also coordinates divisional initiatives for safety and financial improvement, assists with construction activities by scheduling meetings and coordinators, and tracks/manages the fleet database. Responsibilities include data entry, coding, validation, and processing of contractor invoices, as well as initiating, receiving, and confirming purchase orders and requisitions. The role supports service, construction, and compliance personnel by communicating pertinent data and information. Additionally, the position is responsible for ordering and inventory of office and safety supplies, assisting with uniform orders, and performing other related duties as required.

Requirements

High school diploma or a General Equivalency Diploma (GED)
Two years of experience in customer service or a closely related field.
Ability to communicate with internal and/or external customers to obtain and/or provide basic types of factual information.
Ability to perform basic addition, subtraction, multiplication, and division.
Proficient computer skills for data entry, reporting, reference, and/or retrieval tasks.
General working knowledge of Microsoft office suite applications.

Responsibilities

Monitors and manages Meter Reading Routes to assure customer billing.
Generates and maintains various logs and reports on a daily, weekly, and monthly basis for construction and service.
Receives customer service orders taken by Customer Support Center personnel (BPEMS).
Initiates and maintains call scheduling of technicians.
Coordinates and manages divisional initiatives for safety and financial improvement.
Assists construction activities through scheduling field construction coordinators, preconstruction and growth project meetings.
Track and manage the fleet database.
Data entry, coding, validation, and processing of contractor invoices.
May initiate, receive, and confirm purchase orders and requisitions.
Assists service, construction, and compliance personnel by communicating pertinent data and other information related to various situations.
Responsible for ordering and inventory of office and safety supplies as well as assisting with ordering uniforms.
Provides administrative and clerical support to field operations.
Performs other related duties as required.