Operations - Assistant Manager

National Powersport Auctions•NPA Dallas, TX

14d

About The Position

Copart is seeking an Operations Assistant Manager to oversee operational procedures, auction preparation, facility maintenance, employee workflows, and safety. The role works with the General Manager to identify process discrepancies and implement improvements, and leads daily operational production meetings. Daily duties include reviewing inventory and inspection reports, setting goals for the condition report team, ensuring employees and workstations are ready and supplied, monitoring vehicle movement through check-in and detailing, addressing issues, and resolving workflow bottlenecks. The Assistant Manager also checks work areas for spills and debris, verifies that employees return from breaks and remain on task, and ensures auction-week tasks are complete before releasing the team. The position supports quality control and vehicle verification, including confirming year, make, model, mileage, VIN, and companion information. Auction-related responsibilities include online verification, sale uploads, preview-day and auction-day checks, ensuring employees are at assigned stations, and preparing customer amenities. The role also tracks equipment and vehicle inventories, coordinates equipment maintenance, and oversees facility housekeeping and grounds needs.

Requirements

Arrive on time according to the required work schedule.
Be courteous and respectful to employees and customers.
Use company equipment only for company purposes and operate company vehicles safely and as intended.
Dress appropriately for job duties and comply with the employee manual, including not wearing open-toed shoes in the warehouse.
Keep personal and work areas neat and clean.
Ask questions when unsure and check in and out with direct supervisors at the beginning and end of each shift.

Responsibilities

Oversee and verify that operational procedures are applied and followed.
Oversee general building maintenance and report maintenance issues to the General Manager.
Oversee vehicle loading and unloading and ensure employees follow company processes.
Oversee condition report writers and decisions related to operational processes.
Identify and communicate operating-process discrepancies to the General Manager and assist with improvements.
Oversee unit placement and auction preparedness, including scanning and numbering for auction setup.
Track company equipment and its required maintenance.
Verify auction vehicles’ year, make, model, mileage, VIN, and companion information.
Encourage and enforce safety policies and participate in weekly Operations management meetings as needed.
Lead daily operational production meetings.
Run inbound inventory and missing-inspection reports and set goals for the condition report team.
Prepare employees and work areas for the day, ensure supplies are available, and monitor vehicle movement through check-in and the wash bay.
Check email and ensure issues are addressed throughout the day.
Inspect the warehouse for oil spills and dirt, and assign employees to clean them.
Check stations at the start of the day and after breaks and lunch to confirm employees are present and on task.
Identify workflow bottlenecks, develop solutions, and provide hands-on assistance as needed.
Perform quality control and online verification during auction week, and ensure auction-week whiteboard tasks are completed.
Group lender vehicles together when required by contract and ensure CPO tags are on vehicles.
Perform auction verification on preview day and auction day, and upload the sale on auction day.
Ensure employees are at assigned stations before the auction begins.
Provide customer water and coffee and check that the men’s room is presentable, assigning cleaning as needed.
Maintain condition report writer, detail, and vehicle equipment inventories.
Ensure caution tape is taken down, parking signs are put back out, and facility trash is removed.
Conduct monthly safety meetings during the morning meeting and upload sign-off sheets to OneDrive.
Inspect the inside and outside of the building for cobwebs and groundskeeping needs.