Operations and Sales Manager

Ingersoll Rand•Chicago, IL

21h•$150,000 - $180,000•Onsite

About The Position

Lead operations for Flexan’s Lincolnshire manufacturing facility. The role is responsible for achieving site goals and objectives by developing and implementing standardized operating philosophies, processes, procedures, and practices across production operations to improve safety, quality, cost, and customer service. The manager ensures approved products are manufactured and supplied on schedule and meet quality standards. The role works with Sales and Business Development to grow the operation while maintaining customer satisfaction, and partners with other Flexan factories to improve corporate profitability and gross margin. It also leads workforce development and engagement, capacity and materials planning, capital investment planning, continuous improvement, and regulatory compliance. The position is fully site based.

Requirements

Bachelor’s degree required.
10+ years of management/manufacturing experience with direct P&L oversight and strong financial acumen.
Prior leadership experience in a manufacturing environment; Lean manufacturing experience is desired.
Able to be firm and hold people accountable.
Clear communication skills and ability to motivate supervisors and peers.
Ability to establish priorities, processes, and standards, with a decisive, big-picture perspective.
Proactive problem-solving ability to identify potential problems or opportunities to increase productivity and quality, decrease waste, and improve morale.
Ability to work under pressure and operate effectively in a fast-paced team environment.
Excellent communication and listening skills, including the ability to bring different personalities together around common goals, identify root causes of concerns, and mediate differences.
Ability to organize, prioritize, and manage multiple tasks, and to work autonomously or as part of a team in a dynamic environment.
Proficiency in Microsoft Office applications.

Nice To Haves

Experience with Lean manufacturing practices.

Responsibilities

Drive development and execution of short- and long-term operational strategies aligned with corporate goals, and establish and track KPIs for safety, quality, delivery, cost, and People (SQDCP).
Ensure a safe and clean work environment in accordance with OSHA 2201-08R by educating and directing personnel on the use of control points, equipment, and resources.
Analyze production and related processes, recommend improvements, and organize process-improvement activity using Six Sigma and Lean Manufacturing methodologies.
Lead a culture of continuous improvement, ownership, and accountability.
Review and lead analyses of activities, costs, operations, forecast data, and conditions to assess progress toward goals and cultivate effective customer relations.
Use Lean Six Sigma/DMAIC to identify or modify processes and systems that constrain capacity or impede weekly sales and corporate goals, while following quality standards and customer approval processes.
Build a high-performance culture using operational Lean Six Sigma tools and systems, visual management, and IDMs as appropriate.
Assist with developing site Annual Operating Plans and Multi-Year Make Life Better plans.
Deploy objectives supporting cost improvement and competitive manufacturing operating costs, and eliminate cost of quality.
Plan capacity and understand the status of new and existing customer programs to ensure compliance with short- and long-term launch projects (NPIs).
Identify, develop, and reward manufacturing staff talent; support staff selection and development, pay administration, coaching, and mentoring.
Forecast capital expenditure for facility and equipment improvements, replacement, or modification; make capital spending proposals and recommendations, including technology capability improvements in automated manufacturing and higher-volume LIM production.
Work with Sales and Business Development to grow the operation while ensuring customer satisfaction.
Promote inclusion, open communication, and trust to foster team development and associate engagement.
Monitor alignment of product demand with the master production schedule (MPS) and material planning to meet production goals.
Lead associates in hiring, performance management, coaching, counseling, and corrective actions.
Partner with Flexan factories to improve corporate profitability and gross margin.
Ensure regulatory compliance and recommend improvements to policies and procedures.
Demonstrate, embody, and teach Ingersoll Rand’s Corporate Values.