Operations and Safety Coordinator, Operations Officer I (NCS) - Homeownership & Housing Preservation - Department of Housing & Community Development

Baltimore City•Baltimore, MD

6d•Onsite

About The Position

This is a non-civil service position within the City of Baltimore's Department of Housing & Community Development, Homeownership & Housing Preservation division. The role is responsible for planning, coordinating, and overseeing program and operational activities, including budgeting, procurement, compliance, and staff coordination. The position ensures adherence to City, State, and Federal regulations while developing and implementing policies and procedures to improve efficiency and service delivery. Key duties include managing multiple projects, evaluating program performance, supporting strategic planning, and serving as a liaison with community stakeholders and other government agencies.

Requirements

A bachelor’s degree from an accredited college or university.
Two years of experience in technical, administrative, professional or project management work.
Have a valid Maryland Class C Noncommercial driver's license or an equivalent driver's license and be eligible to obtain a Baltimore City driver’s permit. PROVISIONAL DRIVER’S LICENSES ARE NOT ACCEPTABLE.
Must upload a copy of your valid driver’s license with the application at the time of applying.

Nice To Haves

Knowledge of the principles and practices of public and business administration, including the process of planning, organizing, staffing, directing and controlling.
Knowledge of methods and procedures for the collection or organization, interpretation and presentation of information.
Knowledge of the basic principles of accounting, budgeting, fiscal controls and statistics.
Knowledge of management practices and methods.
Ability to adapt and apply the concepts and techniques of administrative analysis to the needs of specific projects.
Ability to identify problem areas and recommend appropriate solutions based on logical consideration of alternatives.
Ability to interpret and apply a variety of laws, rules, regulations, standards and procedures.
Ability to prepare and present reports or recommendations clearly and concisely.
Ability to compile financial and operational data and to analyze charts reports and statistical and budgetary statements.
Ability to coordinate the activities of various organizational units.
Ability to plan, organize and direct the work of others.
Ability to research and write complex narrative and statistical reports.
Ability to speak and testify effectively before governmental and legal bodies and commissions, the media and community and business groups.
Ability to establish and maintain effective working relationships with city officials, community and business groups.

Responsibilities

Plans, coordinates, and administers programmatic and operational activities, including events, community initiatives, and facility operations.
Develops and implements policies, procedures, and program guidelines to ensure efficiency and compliance with city, state, and federal regulations.
Prepares, manages, and monitors program and event budgets.
Analyzes financial data and ensures adherence to fiscal controls and expenditure guidelines.
Coordinates procurement activities, including vendor selection, contract negotiation, and compliance with purchasing requirements.
Establishes program goals, objectives, and timelines, and monitors progress to ensure timely completion of assignments.
Plans, assigns, and evaluates the work of staff and volunteers, and supports staff development and implementation of new processes and procedures.
Oversees logistical coordination for programs and events, including permitting, licensing, and regulatory compliance.
Monitors and evaluates program performance to ensure compliance with applicable laws, regulations, and affirmative action requirements, and recommends improvements as needed.
Manages multiple projects and special initiatives simultaneously by prioritizing tasks and allocating resources effectively.
Serves as a liaison with community organizations, vendors, contractors, and government agencies.
Represents the department at meetings and public events.
Prepares and delivers reports, presentations, and briefings to leadership, stakeholders, and community groups.
Oversees facility operations and maintenance, including inspections, repairs, and coordination of building systems to ensure safety and regulatory compliance.
Develops and implements safety and emergency preparedness procedures.
Conducts program evaluations, prepares reports, and provides recommendations to support continuous improvement.
Performs other related duties as assigned.