Operations and Detail Shop Manager

Direct Reconditioning•Greer, SC

1d•Onsite

About The Position

The Operations and Detail Shop Manager is responsible for independently managing the operations of an automotive detail shop with approximately 15–20 employees. The shop handles vehicle intake and quality control in a high-production detailing process, working in collaboration with auto auction operations. The manager interacts daily with customers and partners, including auto auction operations management, vehicle coordinators, banks, fleet accounts, rental car companies, finance companies, and vehicle remarketing companies. Duties include communication, scheduling, payroll, monitoring and communicating shift activities, verifying information and paperwork, ordering products and tools, managing shop-supply inventory, and recording and scheduling maintenance for shop equipment. A central responsibility is overseeing quality control for each vehicle and ensuring that proper processes are followed to meet customer deadlines and quality standards. The manager also performs other duties as assigned by the regional manager. The role is regular, salaried, full-time, and based in the Greer area, with a Monday-through-Friday day schedule.

Requirements

At least 3 years of supervisory experience in a high-production, reconditioning, lot operations, restaurant, commercial cleaning service, factory, manufacturing, production, or similar fast-paced production environment.
Strong communication and interaction skills.
Strong ability to manage and organize production schedules.

Nice To Haves

Experience preferably within the automotive industry.
Operations background.
Bilingual ability.
Military experience.

Responsibilities

Manage the day-to-day operations of an automotive detail shop with approximately 15–20 employees.
Oversee vehicle intake and quality control in a high-production detailing process, coordinating with auto auction operations.
Interact and communicate daily with customers and partners, including auto auction operations management, vehicle coordinators, banks, fleet accounts, rental car companies, finance companies, and vehicle remarketing companies.
Manage communication, scheduling, and payroll.
Monitor and communicate shift activities.
Verify required information and paperwork.
Order products, tools, and chemicals, and manage inventory of shop supplies.
Keep equipment-maintenance records and schedule required maintenance for pressure washers, air compressors, the central vacuum system, and drains.
Oversee quality control of each vehicle and ensure processes meet customer deadlines and QC standards.
Perform other duties as assigned by the regional manager.