Operations Analyst (Technical Writer/Knowledge Management) - ASSETS

Applied Research Solutions•Offutt Afb, NE
•Onsite

About The Position

Applied Research Solutions is hiring an Operations Analyst to provide technical writing, cybrarian, and knowledge management support for US Strategic Command (USSTRATCOM). This full-time, on-site position is located at Offutt AFB, Nebraska. The role supports requirements management and new software capabilities by preparing professional written products, providing meeting support, and organizing and maintaining knowledge resources and document repositories. The position requires U.S. citizenship, the ability to possess and maintain TS with SCI eligibility, a high school diploma, and at least eight years of relevant program and operations experience. Candidates should have experience with technical writing or related administrative/project support, electronic repositories or knowledge-management systems, document version control, and common office productivity and collaboration tools. All positions are subject to background investigations, and employment is contingent on successful completion of the investigation, including criminal history and identity checks. Applied Research Solutions describes itself as a provider of technically integrated solutions and notes its Best Places to Work nomination since 2020. The company highlights an employee-focused culture, work/life balance, a competitive benefits package, awards and recognition, and attention from senior managers.

Requirements

  • Must be a U.S. citizen.
  • Must possess and maintain TS with SCI eligibility.
  • High school diploma.
  • Minimum of 8 years of relevant program and operations experience.
  • Demonstrated experience in technical writing, editing, document preparation, meeting support, or administrative/project support.
  • Experience managing electronic document repositories, shared collaboration sites, records, libraries, or knowledge-management systems.
  • Ability to organize complex information, maintain version control, and produce accurate, professional written products under deadline.
  • Proficiency with common office productivity and collaboration tools, including word processing, presentation, spreadsheet, scheduling, and document-management applications.
  • Ability to work independently, prioritize multiple tasks, and coordinate professionally with diverse stakeholders.
  • Strong attention to detail, grammar, formatting, records organization, and data accuracy.
  • Successful completion of a background investigation, including criminal history and identity checks, is a condition of employment.

Nice To Haves

  • Experience supporting Department of War, Federal Government, defense acquisition, software development, digital modernization, or enterprise information technology programs.
  • Familiarity with Agile, iterative software development, requirements management, capability delivery, or product-management processes.
  • Knowledge of records management, information governance, and knowledge management principles.
  • Experience preparing executive-level briefings, decision-support materials, and formal staff products.

Responsibilities

  • Draft, edit, format, proofread, and finalize requirements management documents supporting new software capabilities.
  • Prepare and maintain meeting agendas, read-aheads, decision papers, requirements artifacts, standard operating procedures, implementation plans, briefing materials, correspondence, and status reports.
  • Incorporate Government-provided comments and stakeholder inputs into draft and final deliverables.
  • Maintain document production schedules and coordinate timely staffing, review, and release of deliverables.
  • Attend meetings, working groups, demonstrations, integrated product team sessions, and other functional-management forums as directed.
  • Develop meeting agendas and read-ahead packages when requested.
  • Record meeting notes, decisions, action items, risks, issues, dependencies, and assigned responsibilities.
  • Prepare and distribute meeting minutes and action-item trackers within established timelines.
  • Follow up with designated stakeholders to obtain status updates on assigned actions, as directed by the Government lead.
  • Apply Cybrarian practices to organize, curate, preserve, and improve access to functional-management knowledge resources.
  • Manage repositories by uploading, organizing, indexing, archiving, retrieving, and maintaining access to approved documents and reference materials.
  • Maintain a functional library of software capability artifacts, reference materials, policies, lessons learned, training materials, and historical records.
  • Perform other duties as assigned.

Benefits

  • Industry-competitive benefits package
  • Awards and recognition program
  • Personalized attention from ARS Senior Managers
  • Work/life balance
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