2027 Operations Analyst Program - Summer Analyst (NY Metro & Chicago)

JPMorgan Chase & Co.•New York, NY

22h•Hybrid

About The Position

This 9-week Summer Analyst program is designed to immerse participants in the Operations function of the firm, fostering a collaborative environment that teaches how Operations delivers core services to the firm and its clients. The program aims to build a long-term career in Operations and support its continued growth. It is seeking motivated, enthusiastic individuals with diverse backgrounds who are eager to learn and identify process improvement opportunities, such as automation. The program begins with comprehensive training on the firm, its practices, and culture. Following training, Summer Analysts join an Operations team within Asset & Wealth Management, Commercial & Investment Bank, Consumer & Community Bank, or Corporate Functions. They will be fully integrated into their team's daily activities, making a tangible impact in roles aligned with disciplines such as Processing/Servicing, Trade/Asset Support, Reporting, or Transformation. The program offers opportunities to learn about operations, develop career skills, expand knowledge of businesses and bank products, and drive business forward. Participants will benefit from on-the-job experience, a community of fellow summer analysts, social events, and interaction with senior leaders. This role serves as a pipeline to the full-time Operations Analyst Program, with potential for a full-time offer based on performance and successful completion of the internship. Students interested in front office, external customer/client interactions, or software engineering may not find their needs met in this program.

Requirements

Pursuing a B.A., B.S., B.B.A or 5th year M.A. or M.S., with an expected graduation date of December 2027 through June 2028
All majors considered
Well-rounded academic background
Great team player able to work and adapt in a dynamic and changing environment
Demonstrated ability to communicate effectively both written and verbally
Detailed-oriented with strong critical thinking, attention to detail and analytical skills
Ability to manage time, prioritize assignments and know when to seek help for optimal solution
Proficiency in MS Office (Excel, Word, PowerPoint, Outlook)
Ability to work within deadlines
Demonstrated growth mindset with desire to learn financial operations
Authorized to work in the U.S. (no employment-based immigration sponsorship offered)

Nice To Haves

Minimum cumulative GPA of 3.0 on a 4.0 scale

Responsibilities

Assist with the end-to-end management of the client lifecycle, from onboarding through account maintenance. Partner with bankers, underwriters & various other functions to support client financing needs.
Process, clear, investigate, and service transactions, tickets, and widgets responsibly.
Support document review, data reconciliation, and payment processing. Reconcile differences between systems, monitoring reports and ensuring system integrity.
Analyze reference data to help support trading.
Troubleshoot client inquiries related to account processing and access issues.
Ensure the accurate execution of investor tickets and trades, following through to the correct settlement systems. Effectively communicate with counterparties to match off on trades.
Support data analytics and reporting for your team and the lines of business you support, alongside other projects such as recertifications of heightened risk sector clients and creating processes that will minimize breaches in data input from the various lines of business.
Oversee data management, governance, sourcing, control of reference data, and provide operational support.
Report risk internally and externally, including running different attributions, investigating values, and presenting information to internal clients.
Identify process gaps to optimize processes in collaboration with Technology teams. Create Tableau dashboards to assist in reporting.
Implement AI and Machine Learning solutions into different Business Operations teams. Integrate products and information into easily accessible and digestible information for our internal clients.