Operations Analyst Intern - Summer of 2027
About The Position
The Operations Analyst Intern will analyze trends and optimize current processes, focusing on efficiency and cost reduction to increase customer satisfaction. The intern will work with the team to identify bottlenecks and improvement opportunities, help develop and evaluate alternative workflows, and collaborate with internal teams and customers to understand needs and align operations with business goals. The role also involves gathering, cleaning, and analyzing datasets related to shipping, claims, and carrier performance; conducting root cause analysis; supporting logistics projects; and helping maintain standard operating procedures and product process documentation.
Requirements
- Must be pursuing a Bachelor’s degree in information systems, business administration, supply chain management, or a similar field.
- Expected graduation date between December 2027 and May 2029.
- Proficient using Microsoft Office products.
- Strong communication skills.
- Strong attention to detail.
Responsibilities
- Work with the team to define and identify trends, bottlenecks, and areas for improvement.
- Assist in developing solutions by preparing and evaluating alternative workflow solutions.
- Work cross-functionally with internal teams and customers to understand needs and align operations with business goals.
- Assist in gathering, cleaning, and analyzing large datasets related to shipping, claims, and carrier performance.
- Conduct root cause analysis of operational inefficiencies and propose data-driven solutions to streamline workflows.
- Support the team on specific logistics projects.
- Help create and update standard operating procedures and process documentation for the product.
Benefits
- Collaborative culture with peers who value ownership and continuous learning.
- Great Place to Work® Certified workplace recognized for innovation and growth.
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What This Job Offers
Job Type
Full-time
Career Level
Intern
