OPERATIONS ANALYST II - 73001357

State of Florida • Tallahassee, FL

4d

About The Position

This is an Operations Analyst II position in the Florida Department of Revenue’s General Tax Administration Program, within the Return Reconciliation Process, Corporate and Motor Fuel Tax Unit. The incumbent partners with a Tax Specialist II to conduct formal training for Return Reconciliation personnel on current tax administration topics. The role also performs quality assurance reviews, responds to inquiries, and resolves taxpayer account issues.

This is an internal agency advertisement, and applicants must currently be employed with the Florida Department of Revenue. The position is full-time, with required hours Monday through Friday, 8:00 a.m. to 5:00 p.m. Telework and flexible scheduling may be available after required training is completed and an acceptable level of proficiency is reached.

Requirements

• Must currently be employed with the Florida Department of Revenue.
• At least one year of experience performing tasks associated with researching, reviewing, and correcting returns, and making corrections within account balance with the Florida Department of Revenue.
• Experience conducting formal or informal training.

Nice To Haves

• Experience researching and resolving corporate or motor fuel tax returns within the Return Reconciliation Process.

Responsibilities

• Partner with the Tax Specialist II to conduct formal training for Return Reconciliation personnel on current tax administration topics.
• Perform quality assurance reviews.
• Respond to inquiries.
• Resolve taxpayer account issues.

Benefits

• Health insurance
• Life insurance
• Tuition waivers
• Paid sick and personal leave
• 10 paid holidays annually
• Retirement savings
• Vision insurance
• Dental insurance
• Career training
• Paid vacations

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed