Operations Agent

HHS•Windsor Locks, CT
•Onsite

About The Position

The Operations Agent serves as the central point for operational communication, coordinating activities within the operation and sharing information with necessary parties. The position is based at BDL Airport and pays $21.50 per hour. Full-time and part-time positions are available, with day, evening, and night shifts. Applicants must pass a 10-year background check and drug screen and provide proof of U.S. employment eligibility.

Requirements

  • Must be at least 18 years old.
  • Communicate effectively in English and work well in a team environment.
  • Practice good personal hygiene, be neatly groomed, and wear a uniform.
  • Possess a valid driver’s license and Motor Vehicle Report (MVR), as required by the airport.
  • Be willing to work various shifts, weekends, or irregular shifts.
  • Pass a 10-year background check and drug screen, and provide proof of employment eligibility in the U.S.
  • Stand, walk, squat, bend, twist, kneel, and reach continuously throughout a shift.
  • Be able to lift up to 35 lbs.
  • Be able to operate equipment necessary to perform the job’s essential functions.
  • Be willing to work in elevated noise levels throughout the airport environment.

Nice To Haves

  • Veterans and candidates with military experience are encouraged to apply.

Responsibilities

  • Perform radio communication with flight crews.
  • Input necessary data into online systems and platforms.
  • Prepare daily activity reports.
  • Monitor schedules and make necessary gate assignment changes.
  • Dispatch labor resources to gates as needed.
  • Serve as a central communication point during emergencies.
  • Prepare and deliver weather and other necessary documents to flight crews.
  • Monitor computer traffic, telephone calls, and surveillance cameras.

Benefits

  • Flexible schedules
  • Excellent training
  • Competitive wages
  • Work-life balance
  • Job satisfaction
  • Promotion opportunities
  • Paid Time Off
  • Medical
  • Dental
  • 401K
  • Short-Term Disability
  • Voluntary Life
  • Safety Incentive Program
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