Operations Agent

Menzies Aviation Careers•Dallas, TX

20h

About The Position

As a member of the Menzies Aviation Operations Agent team, you will coordinate and communicate with departments to support the safe loading and unloading of aircraft. You will serve as the primary operational contact for internal and external partners and help ensure on-time operations. The role may include occasional ramp duties and required company or airline training. The position is based in an aviation operations environment. Work may regularly take place outdoors and near moving mechanical parts, high voltages, and high hydraulic or pneumatic pressures. Employees may also encounter very loud noise, fumes or airborne particles, hazardous substances, materials or waste, and occasionally high or precarious places. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Must be at least 18 years old.
Possess and maintain a valid U.S. driver's license.
Pass all pre-employment testing, including a drug screen, FBI background check, Customs Seal, and employment history check.
Ability to proficiently read, write, and speak English.
Must be available and flexible to work variable shifts, including weekends and holidays.
High school diploma, GED, and/or six months of experience as an Operations Agent.
Frequently lift and/or move up to 70 pounds.
Meet the physical demands of the role, including frequent standing, walking, sitting, handling objects, tools or controls, reaching, climbing or balancing, and talking or hearing; tasks may also include digging, shoveling, debris removal, lifting, bending, and stooping.

Responsibilities

Prevent delays and mitigate the impacts of cancellations by resolving issues or escalating them to station leadership.
Coordinate safe, on-time operations through effective communication with internal and external departments and agencies.
Prepare, audit, and maintain flight-related paperwork and fuel records, and update flight information in applicable programs.
Assist with planning and coordinating irregular operations, including Long Tarmac Delays; customer and baggage coordination; cargo monitoring; and gate or remote parking management.
Perform additional operational tasks as needed, including occasional ramp duties and required company or airline training.
Take reasonable care of your own and others’ health, safety, and well-being at work in accordance with provided information, training, and workplace safety rules or procedures.