Frontier Operations Agent

Menzies Aviation•Orlando, FL

2d•Onsite

About The Position

The Operations Agent is responsible for some or all of the following duties in accordance with policies and procedures and within specified time parameters.

Requirements

Must be able to speak, read, write and understand English
Must be able to lift 35 lbs.
Must be able to work under pressure
Must be able to pass minimum training requirements and recertify on a quarterly basis
Must be available and flexible to work variable shifts including weekends and holidays
Proficient in Microsoft Office products, to include Excel and Outlook
Must pass pre-employment medical and drug test
Must be able to pass a ten-year background check as required by US Customs.

Nice To Haves

One (1) year previous experience in an airline operations environment or dispatch-related environment preferred

Responsibilities

Coordinate and assign gates for inbound and outbound aircraft
Perform weight and balance calculations for outbound flights
Monitor air to ground radio for in-range calls, special requests from crews, maintenance requests, diversions, or any situation that pertain to the operation; communicate the information to customer service and ramp.
Monitor station radio to communicate between CS agents and ramp agents
Provide accurate flight information to ground crew and flight crew
Ensure paperwork is completed perfectly
Complete necessary training for operations
Complete daily, weekly, monthly audit requirements as regulated by the airline
Maintain and update RSMS reporting for all flights
Update flight information through FIDS system
Complete other duties pertaining to operations as requested by the general manager or his designee
Maintain all required documentation and ensure its accurate and timely completion and distribution at the end of each day
Any additional responsibilities by your direct supervisor/manager