Operations Agent (Bilingual)

Menzies Aviation Careers • Denver, CO

2d

About The Position

As a member of the Menzies Aviation Operations Agent team, you will coordinate and communicate with departments and partners to ensure the safe loading and unloading of aircraft. You will serve as the primary operational contact for internal and external partners, helping keep operations on time and addressing issues that could cause delays or cancellations. The role includes preparing and maintaining flight paperwork and records, coordinating irregular operations, and performing additional operational tasks as needed. A flexible schedule is required.

Employees are responsible for taking reasonable care of their own and others’ health, safety, and wellbeing in accordance with workplace rules and provided training. The company prohibits alcohol and drug misuse and conducts regular testing under its Substance Misuse Policy.

Requirements

• Bilingual in English and Spanish.
• Must be at least 18 years old.
• Possess and maintain a valid U.S. driver’s license.
• Pass all pre-employment testing, including a drug screen, FBI background check, Customs Seal, and employment history check.
• Proficiently read, write, and speak English.
• Be available and flexible to work variable shifts, including weekends and holidays.
• Have a high school diploma, GED, and/or six months of experience as an Operations Agent.

Responsibilities

• Prevent delays and mitigate cancellation impacts by resolving issues or escalating them to station leadership.
• Coordinate on-time, safe operations through effective communication with internal and external departments and agencies.
• Prepare, audit, and maintain flight-related paperwork and fuel records, and update flight information in applicable programs.
• Assist with planning and coordinating irregular operations, including Long Tarmac Delays, customer and baggage coordination, cargo monitoring, and gate or remote parking management.
• Perform additional operational tasks as needed, including occasional ramp duties and required company or airline training.
• Take reasonable care of personal and others’ health, safety, and wellbeing at work, following provided information, training, and workplace health and safety rules or procedures.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED