Operations Administrator
Cushman & Wakefield•Raleigh, NC
•$27 - $32•Remote
About The Position
The Central Support Administrator provides first-tier central administrative support for teams of industrial technicians and field leaders. This role requires the highest level of customer service in a professional environment and is responsible for accurate and timely completion of tasks that adhere to compliance standards and establish data integrity.
Requirements
- At least 2 years of administration or customer service/support
- Intermediate computer skills, including Microsoft Office (Word, Teams, Outlook, Excel)
- Ability to multi-task and resolve a variety of issues
- Relationship building skills; must have a passion for helping people
- Comfortable working in a fast-paced, remote environment
Nice To Haves
- Bachelor’s Degree in Business Administration, or equivalent experience, preferred.
- experience with Workday, Smartsheet, ServiceNOW a plus
Responsibilities
- Open new positions and job requisitions in Workday
- Process onboarding and employee movement tasks in HRIS and secondary systems
- Submit new employee documentation for back-office processing via HelpHub tickets
- Coordinate travel for hourly employees based on requests submitted by field leaders
- Provide guidance on expense reports reflecting supporting documents and codes
- Asset management (laptop, ancillary equipment, mobile phones)
- Technician boot/PPE reimbursements
- Event planning, budget tracking, and program logistics coordination
- Manage employee timesheets and time entry/payroll submission for multiple accounts via Kronos
- Reconcile monthly billing and labor reports
- Track monthly cost savings and distribute reports/write-ups to Management
- Coordinate and maintain weekly attendance and annual vacation time off records
- Responsible for submitting all uniform related orders through procurement system
- Responsible for tracking billable/non-billable OT and retrieving the necessary approvals
- Work control/billing/AP support
- Vendor onboarding & direct vendor relations
- Submit POs via the procurement system as needed
- Align POs with invoices in AP system as required
- Manage PO escalation
- Running necessary reports to prepare Out of Scope billing
- Act as liaison between all impacted departments and accounts & collaborate with account management on daily basis
- Capture opportunities for process improvement and report opportunities to leadership
Benefits
- health, vision, and dental insurance
- flexible spending accounts
- health savings accounts
- retirement savings plans
- life, and disability insurance programs
- paid and unpaid time away from work
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
