Operations Administrative Coordinator

Caesars Entertainment•Chandler, OK

About The Position

The Operations Administrative Coordinator provides administrative support to Food & Beverage, Security, and Facilities. The role coordinates meetings, appointments, correspondence, reports, and schedules; maintains confidential files and administrative records; and assists with project coordination, including tracking assignments, work requests, service tickets, deadlines, and follow-up activities. The coordinator answers and directs incoming calls and serves as a point of contact for visitors, vendors, and internal departments. Duties also include processing mail and deliveries, ordering supplies through approved purchasing systems, maintaining an organized office, and transporting materials between office and warehouse locations. The position supports Virtual Roster (VR) processes and workforce scheduling, including maintenance, updates, and reporting for department leaders. Team members are expected to follow the Everyone Greets Everyone (EGE) policy by acknowledging guests and coworkers, offering friendly greetings, and staying attentive while on the floor. Participation in mandatory meetings and pre-shift BUZZ sessions is required. The role may involve varied schedules, weekends, and holidays according to business needs.

Requirements

Minimum two years of administrative, clerical, office management, executive support, or business operations experience.
Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
Experience operating office equipment, including copiers, scanners, printers, and multi-line telephone systems.
Strong organizational, multitasking, and time management skills.
Excellent verbal, written, and interpersonal communication skills.
Ability to maintain confidentiality and exercise sound judgment.
Strong problem-solving and decision-making abilities.
Ability to work independently with minimal supervision.
Exceptional customer service and relationship-building skills.
Ability to obtain and maintain any required gaming licenses.
Ability to sit for extended periods and to stand, walk, bend, kneel, reach, twist, and perform general office activities throughout the workday.
Ability to lift, carry, push, or pull up to 50 pounds unassisted.
Manual dexterity sufficient to operate computers, telephones, copiers, scanners, and other office equipment.
Ability to travel between office locations, operational areas, and warehouse facilities.
Ability to respond to visual and auditory cues.
Ability to work weekends, holidays, and varied schedules as business needs dictate.

Nice To Haves

Experience in gaming, hospitality, entertainment, or multi-unit business operations.
Experience with purchasing systems, inventory management, or facilities support.

Responsibilities

Provide administrative support to Food & Beverage, Security, and Facilities.
Coordinate meetings, appointments, correspondence, reports, and schedules as assigned.
Maintain confidential files, records, and administrative documentation.
Assist with project coordination by tracking assignments, work requests, service tickets, deadlines, and follow-up activities.
Answer and direct incoming calls and serve as a point of contact for visitors, vendors, and internal departments.
Assist with incoming and outgoing communications for operational and administrative teams.
Receive, sort, distribute, and process incoming mail, packages, and deliveries.
Order office, operational, and departmental supplies through approved purchasing systems.
Maintain a clean, organized, and professional office environment.
Deliver supplies and materials between office and warehouse locations as necessary.
Provide administrative support for Virtual Roster (VR) processes and workforce scheduling activities.
Support department leaders with Virtual Roster maintenance, updates, and reporting.
Follow the Everyone Greets Everyone (EGE) policy, including acknowledging and greeting guests and team members.
Participate in mandatory meetings and pre-shift BUZZ sessions.
Perform other duties as assigned.