Operations Administration Assistant
About The Position
CrossCountry Freight Solutions (CCFS) is seeking a skilled Administrative Assistant to join their team in Albuquerque, NM. The company's mission is to achieve universal prosperity with its Customers, Company, Team Members, & Communities, utilizing the latest technology for quality service and on-time delivery. This role is crucial for ensuring the smooth operation of Service Centers and providing exceptional customer service. The Administrative Assistant will greet and assist company visitors professionally, and provide administrative support to Service Center Managers and Operation Supervisors.
Requirements
- High school diploma required.
- A minimum of one year administrative and one-year customer service experience required.
- Must be proficient in the use of word processing and spreadsheet PC software. Microsoft Windows, Word, and Excel preferred.
- Ability to proofread business correspondence for spelling, punctuation, and grammatical errors.
- Must have strong organization, time management, interpersonal, math, and communication skills.
- Ability to follow instructions with minimal supervision.
- Must be able to perform highly detailed work in an accurate manner.
- Knowledge of Company policies and procedures.
- Ability to prioritize and carry out multiple tasks.
Nice To Haves
- Microsoft Windows, Word, and Excel preferred.
Responsibilities
- Verify all Bill of ladings for complete information before scanning.
- Assign a manifest number to all batches to be scanned using Truckmate.
- Contact IT for any system related problems as they arise.
- Ensure reception coverage at all times.
- Interact with customers and visitors in a courteous, helpful, and professional manner.
- Create a positive and productive work atmosphere by communicating and behaving in a professional and team-like manner with all other employees.
- Maintain supplies inventory.
- Provide accurate and timely information to customers.
- Ensure all data entry, word processing, and spreadsheet work is done in an accurate and timely manner.
- Responsible for verifying driver check-in of delivery receipts and bill of ladings.
- Create trip manifests when drivers check in at the end of their shifts.
- Responsible for verification of all docked freight, verifying any freight left on the screen at the end of the day.
Benefits
- Medical, Dental, Vision, and Life Insurance
- PTO, Paid Holidays, Volunteer Time Off, Wellness Time Off
- 401k Retirement Plan - Match up to 4%
- Biweekly Pay
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
