Administration Assistant

Rhode Island Housing•Providence, RI

1d•$51,896 - $62,276•Hybrid

About The Position

RIHousing is seeking a dynamic professional to serve as the Administration Assistant within its Leased Housing Department. In this role, the individual will provide accurate, timely, and confidential administrative and programmatic support to ensure the efficient operation of the department. This is a hybrid position based in Providence, Rhode Island, requiring in-person collaboration and active engagement within the office environment.

Requirements

Three to five years of administrative experience, preferably in property management or rental assistance
Proficiency in the Microsoft Office Suite
Strong written and verbal communication, organizational, and interpersonal skills
Ability to manage multiple priorities in a fast-paced environment
Ability to work effectively in a digital, paperless environment

Nice To Haves

Business school certificate or Associate's degree preferred
Housing Choice Voucher (HCV) certification preferred

Responsibilities

Compile, prepare, and review monthly reports for the Housing Choice Voucher (HCV) program team, including reports from HUD Secure Systems and other program reporting systems to support program compliance, reconciliation, and payment accuracy.
Assist with program-related administrative functions, including supporting the informal hearing process, investigating and documenting discrimination complaints in accordance with HUD guidance, and maintaining compliance with federal requirements.
As needed, perform Housing Choice Voucher program functions, including income recertifications, interim changes, new admissions, and annual recertifications, in accordance with the RIHousing Administrative Plan and HUD guidance.
Prepare routine correspondence; manage telephone and email inquiries; assist with incoming and outgoing mail; and coordinate department meetings and trainings, including the distribution of notes and required materials.
Organize department events, coordinate with vendors, maintain supply inventory, and process related invoices.
Provide backup support during extended absences, staffing gaps, and time-sensitive projects.
Maintain confidentiality of sensitive information and ensure accurate handling of program and departmental records.
Perform additional duties, data entry, digital file organization, customer service support, and specialized projects based on departmental needs and the incumbent’s experience and expertise.