Operations Admin - JFK
About The Position
The Operations Admin Assistant provides administrative support to JFK airport operations, working closely with Operations Management, Human Resources, and Payroll. The role supports employee time and attendance management, payroll preparation, billing, purchase orders, training coordination, employee documentation, airport identification tracking, and operational reporting. It maintains accurate records, supports timely submissions, and helps ensure consistent communication across the operation. The position may involve work indoors and outdoors in secure airport environments, with variable weather conditions and elevated noise levels. Standard office equipment may be used for reporting and communication. The role includes physical requirements such as standing for long periods, lifting approximately 70 pounds, speaking and hearing, understanding English, and relocating in an emergency. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Requirements
- High school diploma or equivalent.
- Proficiency in Microsoft Office Suite, including PowerPoint, Word, and Excel.
- At least 2 years of previous administrative support experience.
- Ability to speak and understand Spanish and English.
- Ability to read and understand documented processes and procedures.
- Ability to maintain internal confidentiality.
- Ability to plan, organize, and implement work in a dynamic environment.
- Excellent writing and communication skills, including interpersonal, negotiation, and conflict resolution abilities.
- Strong self-organization and self-management, with emphasis on self-initiation and follow-through.
- Ability to obtain a SIDA Badge from the airport.
- Must pass a pre-employment drug screen and background check.
- Must be able to speak and be understood, hear, and comprehend English; stand for long periods; lift approximately 70 pounds; relocate in an emergency; and maintain a neat and professional appearance.
Responsibilities
- Support departmental billing, reconcile operational records, and prepare employee attendance and administrative reports.
- Review, validate, and submit employee time and attendance records within payroll deadlines.
- Monitor timecards for missed punches, overtime, absences, and schedule discrepancies, and coordinate corrections with Operations Management.
- Answer, screen, and direct incoming calls and inquiries professionally.
- Welcome visitors, employees, and clients and direct them to appropriate operational contacts.
- Maintain organized and confidential electronic and physical filing systems for operational and employee documentation.
- Retrieve, compile, and verify information from records, emails, reports, and related documents; prepare summaries and follow-up correspondence as needed.
- Respond to administrative inquiries and coordinate with departments to resolve issues promptly.
- Prepare and route employee change documentation, including transfers, job classification updates, and approved compensation changes, for review and processing.
- Prepare and track purchase orders and related administrative requests in coordination with Operations Management.
- Coordinate monthly airport ID renewal reminders and follow up on upcoming expirations.
- Review monthly and quarterly operational and ID reports with the Operations Manager, track outstanding items, and support timely return of airport IDs when employees separate.
- Provide administrative guidance and coordinate clerical assignments when directed by Operations Management.
- Support onboarding and training of newly hired clerical and administrative team members on established procedures.
- Perform other related administrative and operational support duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
