Operations Admin Assistant

SkyRite•Amarillo, TX

2d•Onsite

About The Position

SkyRite has earned a solid reputation as a sign company that values its customers, pays attention to the details, and provides excellent craftsmanship. Seeking an experienced Operations Admin Assistant to help with a myriad of administrative, analytical, and project-related tasks.

Requirements

>23 years old
Someone outgoing, confident, and extremely organized.
An exceptional communicator, in all forms.
A multi-tasker with great attention to detail.
High School diploma or equivalent.
Advanced computer & software skills.
Valid driver's license and a clean driving record.
The desire and ability to learn about the sign business and a related process. Training is provided, and a very high priority.
Professionalism. The desire to be a master at your craft.
Ability to pass pre-employment drug, background, and MVR checks.

Nice To Haves

5 or More Years of Documentable Experience

Responsibilities

Ensure a positive & profitable customer experience, form bidding to billing, by ensuring all phone calls and emails are answered timely and professionally.
Lead up-selling activities on the phone and in the office.
From inquiry to final invoice, ensuring customer needs are met in a timely & professional manner. Over-communicate, keep our clients up to date, and always illustrate gratitude for their business.
Manage client & sub-contractor relationships to extend our revenue and reach, while protecting against business risk.
Ensuring the accuracy of information both in and out of ERP software systems.
Ensure timely and accurate work order flow while keeping customers apprised of dynamic schedules.
Invoicing completed work orders quickly and maximizing profit by correct application of applicable service charges.
Helping ensure accurate payroll tracking and costing.
Helping with the resolution and collection of late receivables.
Interfacing with state regulatory agencies to maintain certifications & licenses, for both our organization, and that of our clients.
Create and maintain a culture of continuous improvement by leading &/or participating in special projects for company executives.
Helping create & review Key Performance Indicators (KPI's), turning metrics into necessary actions to improve the business.
Maintaining dashboards and other business intelligence tool for accuracy.
Preparing special reports upon request.
Maintaining accurate paper and electronic records.
Be a subject matter expert (SME) on Service software systems, finding ways to make our processes more efficient.

Benefits

Paid training.
Medical, dental, vision, and short-term disability insurance plans with competitive rates.
Health Saving Accounts and Flexible Spending Account options.
Long-term disability insurance fully paid by the company.
A $25,000 life insurance policy fully paid by the company, with option to increase coverage level at the employee's expense.
PTO (Paid Time Off). 2 weeks or 80 hours available as it is accrued during your first year.
Bring your current PTO or Vacation with you! You won't lose it all in the transition!
PTO buyback programs also available!
8 Paid Holidays annually.
401K retirement plan with matching.