OPERATIONAL TRAINING DEVELOPMENT ANALYST - 73004205

State of Florida•Tallahassee, FL

9d•$47,668 - $63,653•Onsite

About The Position

This is a highly responsible professional position in the Operational Procedures and Training Unit within the Child Support Program at the Florida Department of Revenue. The position reports to the Revenue Program Administrator for the Training team and coordinates the design and development of instructor-led and computer-based training materials aligned with the Program’s strategic goals and revision schedule. The role requires research, writing, and editing skills to create interactive training, along with critical thinking and problem-solving to make independent decisions, analyze information, and organize content into a logical sequence. The employee manages multiple assignments, meets deadlines, adjusts priorities, communicates assignment statuses, and works with minimal supervision. This position is not telework eligible.

Requirements

Experience condensing large amounts of complex information into simple and clear instructions.
Experience designing and developing instructor-led and computer-based training.
Experience using e-learning authoring tools.
Strong research, writing, and editing skills.
Critical thinking and problem-solving skills.
Ability to manage multiple assignments, meet deadlines, adjust priorities, communicate assignment statuses, and work with minimal supervision.

Nice To Haves

Experience using Articulate 360.
A degree or certification in Instructional Design, Education, or a similar field.

Responsibilities

Coordinate the design and development of instructor-led and computer-based training materials.
Align training materials with the Child Support Program’s strategic goals and revision schedule.
Research, write, and edit interactive training materials.
Evaluate and analyze information, make independent decisions, and sequence content for logical flow.
Manage multiple assignments, meet deadlines, adjust priorities, and communicate assignment statuses.