Operational Support Specialist (PHL)

First Coast Security • Berwick, PA

9d

About The Position

First Coast Security is hiring an Operational Support Specialist to support its operations management team. The role provides professional administrative support for day-to-day office operations and assists with a range of administrative tasks. The specialist serves as a subject matter expert on administrative and management programs and helps organize, manage, and improve services and processes, as well as plan and prioritize subordinate staff work.

The position includes coordinating field guard-force coverage and schedules, maintaining compliance information, generating reports, processing payroll, and providing project and other administrative support. It requires adapting to changing priorities and timelines while maintaining attention to detail. This is a full-time, first-shift position that includes weekends.

Requirements

• High school diploma or GED.
• Valid driver's license.
• Fully computer literate and competent with office applications.
• Ability to work well within a team and with minimal supervision.
• Good timekeeping and ability to meet strict deadlines.
• Ability to quickly absorb product knowledge, process information, and apply it appropriately.
• Excellent oral and written communication, interpersonal, organizational, and presentation skills.
• Highly motivated, enthusiastic, hands-on, and organized, with the ability to manage competing priorities in a dynamic environment.
• Ability to adapt to shifting priorities and timelines while maintaining attention to detail.

Nice To Haves

• Manager experience preferred.
• HR or payroll experience preferred.
• Associate degree in finance, business administration, or a closely related field preferred.

Responsibilities

• Fill guard-force call-offs.
• Create weekly schedules for field locations.
• Enter certifications into FCS’s Compliance Tracker.
• Generate reports from provided data as assigned.
• Handle guard-force escalations during off hours.
• Maintain compliance issues related to payroll and invoicing.
• Provide project support and other administrative support as required.
• Process weekly and commission payrolls through e-HUB and WinTeam.
• Organize, manage, and improve administrative services and processes, and plan and prioritize subordinate staff work.

Benefits

• Paid holidays
• Weekly pay
• 401K/403b plan
• Short-term disability
• Dental insurance
• Paid vacation
• Long-term disability
• Vision insurance
• Medical insurance
• Life insurance
• Paid sick days

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED