About The Position

The Operational Procurement Specialist executes procurement activities that support the timely, cost-effective, and compliant acquisition of goods and services across the North and Latin America (NAMLAM) Area. The role serves as a key liaison between internal stakeholders, suppliers, and Strategic Procurement, ensuring efficient Purchase-to-Pay (P2P) execution, supplier performance management, and continuous process improvement. It supports supply continuity and operational efficiency while ensuring compliance with regional and global procurement standards. Responsibilities include managing procurement from RFQs and supplier selection through purchase order creation, order tracking, and delivery follow-up; monitoring supplier performance and resolving fulfillment or invoice issues; supporting stakeholders across NAMLAM; and partnering with Strategic Procurement on sourcing, vendor onboarding, process improvement, reporting, and demand planning.

Requirements

  • Diploma or degree in Purchasing, Supply Chain Management, Commerce, Business Administration, or a related field, or an equivalent combination of education and experience.
  • 2–3 years of experience in operational procurement, purchasing, or supply chain support.
  • Solid understanding of end-to-end Purchase-to-Pay (P2P) processes and procurement best practices.
  • Demonstrated experience resolving complex procurement, supplier, and fulfillment-related issues.
  • Strong verbal and written communication skills in English.
  • Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook.
  • Strong analytical, organizational, and problem-solving skills, with attention to detail and accuracy.
  • Ability to build collaborative relationships across functions and manage multiple priorities in a fast-paced environment.
  • Familiarity with technical specifications and ability to evaluate and compare products, materials, or services.
  • External candidates must be authorized to work for any employer in the USA.

Nice To Haves

  • Spanish language proficiency.
  • Experience with SAP and Ariba.
  • Experience in construction, manufacturing, industrial, engineering, or equipment-based industries.
  • Professional procurement certifications.

Responsibilities

  • Execute end-to-end procurement activities, including RFQs, supplier selection, purchase order creation, order tracking, and delivery follow-up, ensuring purchasing requirements and approvals comply with company policies.
  • Monitor supplier performance and delivery schedules, resolving delays, discrepancies, returns, claims, and invoice exceptions to minimize business disruption.
  • Follow regional Purchase-to-Pay (P2P) processes and Global Procurement Category Management (PCM) standards, and maintain accurate procurement documentation and records.
  • Serve as the primary contact for procurement inquiries from Branches, Business Units, and Country Offices across the NAMLAM Area.
  • Collaborate with Strategic Procurement, suppliers, and internal stakeholders to align sourcing activities, clarify requirements, support vendor onboarding, and resolve procurement challenges.
  • Build and maintain effective working relationships to provide service, communication, and support throughout the procurement process.
  • Support demand planning and procurement scheduling by reviewing forecasts and identifying supply risks or opportunities.
  • Partner with Strategic Procurement to improve processes, increase efficiency, reduce costs, and promote procurement best practices.
  • Assist with reporting, data analysis, and KPI tracking for operational decision-making and continuous improvement.
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