Operational Execution Support Lead
The Leukemia & Lymphoma Society•Remote,
•$44,000 - $64,000•Remote
About The Position
Blood Cancer United is a mission centric, locally delivered and nationally powered organization, relentlessly pursuing cancer cures. To help achieve this mission, this role is responsible for providing internal support of essential operational activities that drive success for fundraisers, donors and internal business partners to ensure region staff can effectively and efficiently raise funds to support Blood Cancer United's mission.
Requirements
- Bachelor’s Degree preferred
- 2+ years of experience in a directly relatable role
- Prior Blood Cancer United experience preferred
- Knowledge of Blood Cancer United mission, products and services preferred
- Capable of managing multiple priorities effectively
- Excellent verbal and written communications skills
- Strong attention to detail and highly organized
- Enthusiastic, self-motivated and committed to excellence
- Managing change in a matrixed organizational structure
Responsibilities
- Support region teams with administrative workload drivers Including unsubscribes, event set up, letter editing, registration processes, data collection processing, incentive fulfillment, Drupal updates, SVOY applications through bloodcancerunited.org domain)
- Support region teams with offline fund management. Including processing region revenue timely and accurately from territory and national lockboxes, wires and donor advised funds according to defined processes and procedures
- Research unclaimed donations to determine correct allocation
- Review wire and DAF reports for unclaimed wires working with region staff to determine correct allocation
- Process journal entries and fund transfers timely and accurately following Blood Cancer United policies and procedures
- Submit cash receipts templates to National Office allocate revenue appropriately
- Maintain a clear understanding of processes, technological changes and quality expectations
- Collaborate with peers to ensure lockbox coverage during staff absences and vacancies
- Manage tickets and inbound customer needs through ticketing software within agreed upon SLA
- Protects organization's value by keeping information confidential
Benefits
- medical, dental, and vision insurance
- life insurance
- flexible spending accounts
- a 403b retirement plan
- generous paid time off
- federal paid holidays
- a wellness program
- an employee assistance program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
