Operational Excellence Senior Analyst

CVS Health • La Habra, CA

13d • Onsite

About The Position

CVS Health is seeking an Operational Excellence leader for its La Habra, California location. This role leads projects and cultivates a continuous-improvement culture to improve operational safety, quality, delivery, and productivity. The Senior Analyst supports facility KPIs and works across operations, network optimization, and automation to improve the value stream. The role includes maintaining labor management systems, implementing lean practices, and designing and improving processes. Travel to other distribution centers is expected approximately 10% of the time.

The position supports site safety and quality, develops operational capacity, and serves as a lean manufacturing resource. It uses data to support decision-making and performance management, and is responsible for planning and executing multiple projects, leading change, and maintaining engineered labor standards and system configurations in labor and warehouse management systems.

The role is based in La Habra, CA. The anticipated schedule is 40 hours per week, and the position is full-time. The pay range is $46,988 to $112,200; the role may also be eligible for a CVS Health bonus, commission, or short-term incentive program. Benefits for eligible colleagues include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources.

Requirements

• Demonstrated success and experience with lean manufacturing concepts and continuous improvement.
• Experience with WMS, ERP, MES, or LMS systems and database structures.
• Experience managing projects and substantial experience in change management.
• Ability to use a multidisciplinary approach to problem-solving and collaborate with internal and external stakeholders.
• Strong analytical thinking, problem-solving, and data/report skills.
• Ability to work independently and structurally, as a team player, and under pressure.
• Ability to manage multiple priorities and tasks successfully.
• Knowledge of Microsoft Office applications.
• Bachelor’s degree in Industrial Engineering, Manufacturing Engineering, or a related engineering/science field, or at least 4 years of demonstrated success and experience in Industrial Engineering, Process Engineering, Lean Manufacturing, Continuous Improvement, or Operational Excellence in manufacturing or warehouse operations.
• Comfort with presenting concepts to direct peers and senior-level management.
• Strong verbal and written English communication skills.
• Strong interpersonal and communication skills; self-motivated, customer-oriented, able to multitask, and capable of managing stress.

Nice To Haves

• At least 2 years of experience in a manufacturing or distribution center environment.
• At least 1 year of demonstrated success and experience in Lean Manufacturing, Continuous Improvement, or Operational Excellence in manufacturing or warehouse operations.
• At least 1 year of experience with Microsoft Azure, Snowflake semantic modeling, SQL, and Power BI.
• At least 1 year of experience with WMS, ERP, MES, or LMS systems and database structures.
• At least 1 year of demonstrated success managing projects.
• Certification in standards-based time and motion study systems such as MOST and MTM.
• Six Sigma Green Belt certification.
• Experience working for a larger corporation and with counterparts in other remote locations.

Responsibilities

• Identify and improve site safety through technology, layout, ergonomics, and process improvements.
• Help deliver high-quality operations by supporting problem-solving techniques, root-cause analysis, and visibility of problems.
• Improve operational capacity by identifying and executing kaizens to remove bottlenecks, increase storage density, and meet customer demand.
• Serve as the site lean manufacturing expert and mentor the team in approaches that support business objectives.
• Support and lead kaizens; improve tier meetings; establish or improve standard work; conduct value stream mapping; create a shared vision; implement poka-yoke; and improve material movement and storage.
• Contribute to or lead data engineering changes and projects, including adding data collection where needed.
• Translate data into information for decision-making and problem-solving, including traceability, performance dashboards, performance reports, and escalation systems.
• Use data to support operational process and performance management decisions and maintain standards for informed decision-making.
• Plan and execute multiple projects concurrently, managing risk, critical paths, and dependencies to achieve project goals on time.
• Lead site change collaboratively with stakeholders, manage change phase-in and phase-out, and follow through to ensure changes succeed.
• Identify improvement opportunities, prepare financial business cases, and develop project plans to initiate change.
• Own or co-own site engineered labor standards and ensure they are accurate and fair.
• Update labor management system (LMS) and warehouse management system (WMS) configurations to optimize processes and labor standards.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting colleagues’ physical, emotional, and financial well-being
• Potential eligibility for a CVS Health bonus, commission, or short-term incentive program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior