Operational Excellence Manager- Supply Chain

PROENERGY Services•Sedalia, MO

1d•Onsite

About The Position

The Operational Excellence Manager – Supply Chain designs and improves warehouse and logistics processes to optimize service quality, compliance, and use of D365 and Tasklet capabilities. In partnership with the Director of Warehouse & Logistics, the role develops metrics, reporting, and governance to improve operational visibility and performance. The manager co-leads the D365 pick-pack-ship workstream, coordinating across Warehouse, Operations, IT, D365 implementation and support teams, and the Tasklet ISV. This includes leading solution design, testing, training, and required customizations, and delivering the implementation in crawl, walk, and run phases. The role serves as a subject-matter expert and super user, moving between PROENERGY facilities to train and coach employees, troubleshoot issues, and design process or system adjustments. It owns the warehouse and logistics mobile-device program and training program, supports implementation and sustainment, and develops operational reporting and actionable improvements, including Kaizen events and process controls. The position is based at 2001 Proenergy Blvd, Sedalia, Missouri. It reports to the Director of Warehouse & Logistics. PROENERGY describes its benefits as including medical, dental, vision, and life/disability insurance at minimal cost to the employee, 10 paid holidays, paid time off, and a 401(k) plan.

Requirements

Bachelor’s degree in a related field, such as Logistics, Supply Chain, Manufacturing, or Business Administration.
Seven years of experience managing warehouses and leading teams.
Seven years of experience using ERP systems; D365 experience is a plus.
Experience analyzing, building, and scaling warehousing systems, capabilities, and implementations.
Technical competence, including understanding software, hardware, and networks.
Fluent ability to read, write, and understand English.
U.S. work authorization; the company will not consider candidates requiring sponsorship for a work-authorized visa.
Satisfactory completion of a pre-employment drug screen and background check.

Nice To Haves

Organizational and communication skills, including managing multiple assignments and meeting deadlines.
Proficiency with various Microsoft Office Suite programs.
Ability to work flexible hours.
Ability to research, compile and analyze data, and write clear, concise, accurate reports on complex subjects.
Experience in warehousing transformation projects and warehousing solutions.

Responsibilities

Design warehouse and logistics material-flow processes for production, repair, service, and customer fulfillment activities.
Optimize processes and use D365 and Tasklet capabilities; apply industry best practices and remove process waste.
Serve as the primary liaison with D365 implementation and customer-support teams, and with Tasklet and PROENERGY IT.
Co-lead the D365 pick-to-ship workstream, including design, testing, training, customization, and phased implementation.
Coordinate with other workstreams, including Depot, Packaging, Test, Finance, and Quality, to design material flow and control across the value stream.
Serve as a subject-matter expert and super user, traveling between facilities to train, coach, troubleshoot, and design necessary customizations.
Own the mobile-device program for warehouse and logistics and coordinate its implementation and sustainment with Tasklet and IT.
Provide first-level support to warehouse and logistics employees, including training, troubleshooting, and escalation to support teams.
Work with change-management teams to develop training and lead training for warehouse and logistics employees.
Own the warehouse and logistics training program and work with managers to update training and train teams.
Work with the Warehouse and Logistics Manager to define metrics and KPIs for the future organization.
Develop warehouse and logistics reporting, including standard D365 reports and required customizations.
Establish executive-reporting cadence and format.
Turn data into actionable business improvements and controls in support of continuous improvement and governance.
Lead Kaizen events and improve processes and controls.
Work with IT, Tasklet, and D365 teams to develop solutions and customizations.