Operational Excellence Manager- Supply Chain

Penn Entertainment•Sedalia, MO

2d•Onsite

About The Position

The Operational Excellence Manager is responsible for designing warehouse and logistics processes that optimize service quality and compliance while making full use of D365 and Tasklet capabilities. Working with the Director of Warehouse & Logistics, the role develops metrics, reporting, and governance to improve visibility, service quality, and compliance. The manager co-leads the D365 Pick to Ship workstream, delivering implementation phases over the coming years and acting as a liaison among Warehouse, Operations, IT, D365 implementation and support teams, and the Tasklet ISV. The role leads D365 design, training, testing, and required customizations; owns the warehouse and logistics mobile-device program; and serves as a subject matter expert and super user across PROENERGY facilities. Responsibilities also include employee training and support, reporting and data analysis, process and control improvements, and leading Kaizen events. The position is based at 2001 Proenergy Blvd, Sedalia, Missouri.

Requirements

Bachelor’s degree in a related field such as Logistics, Supply Chain, Manufacturing, or Business Administration.
Seven years of managing warehouse operations and leading teams.
Seven years of experience using ERP systems.
Experience analyzing, building, and scaling warehousing systems, capabilities, and implementations.
Technical competence, including an understanding of software, hardware, and networks.
Ability to read, write, and understand English fluently.
U.S. work authorization is required; candidates needing sponsorship for a work-authorized visa will not be considered.
Must satisfactorily complete a pre-employment drug screen and background check.

Nice To Haves

D365 experience.
Organizational and communication skills, including the ability to manage multiple assignments and meet deadlines.
Proficiency with various Microsoft Office Suite programs.
Ability to work flexible hours.
Ability to research, compile and analyze data, and write clear, concise, and accurate reports on complex subjects.
Experience with warehousing transformation projects and warehousing solutions.

Responsibilities

Design warehouse and logistics material-flow processes for production, repair, service, and customer fulfillment activities.
Optimize processes and make full use of D365 and Tasklet capabilities; apply industry best practices and remove process waste.
Serve as the primary liaison with D365 implementation and customer support teams, Tasklet, and PROENERGY IT.
Co-lead the D365 Pick to Ship workstream, including design, testing, training, and warehouse and logistics customizations.
Deliver the D365 implementation through its crawl, walk, and run phases.
Collaborate with other workstreams, including Depot, Packaging, Test, Finance, and Quality, to design material flow and controls across the value stream.
Serve as a subject matter expert and super user, traveling between facilities to train, coach, troubleshoot, and design customizations as needed.
Own the warehouse and logistics mobile-device program and coordinate its implementation and sustainment with Tasklet and IT.
Provide first-level support to warehouse and logistics employees, including training and troubleshooting, and coordinate with Tasklet support and PROENERGY IT to resolve issues.
Work with change-management teams to develop training and lead training for warehouse and logistics employees.
Own and maintain the warehouse and logistics training program in collaboration with the warehouse and logistics manager.
Work with the Warehouse and Logistics Manager to define metrics and KPIs for the future organization.
Develop warehouse and logistics reporting, including standard D365 reports and required customizations.
Establish executive reporting cadence and formats.
Turn data into actionable business improvements and controls in support of continuous improvement and governance.
Lead Kaizen events and improve processes and controls.
Work with IT, Tasklet, and D365 teams to develop solutions and customizations.