Operational Excellence Director

E Tech Group•Modesto, CA
•$150,000 - $170,000

About The Position

E Tech Group is seeking an Operational Excellence Director to optimize workflows and drive continuous improvement across projects and operations. The role supports consistent, high-quality delivery in automation and integration projects by aligning practices with company and Business Unit quality policies, industry best practices—including CSIA Best Practices—and applicable regulatory requirements. The Director leads Business Unit improvement activities, contributes to Corporate initiatives, and works across teams to improve project execution, quality, training, compliance, and knowledge sharing. The role also supports audits and collaborates with internal teams, clients, and third parties on quality-related matters.

Requirements

  • Bachelor’s degree in Engineering (Industrial, Mechanical, Chemical, Electrical, or Systems), a related technical field, or equivalent experience.
  • Over seven years of experience in process improvement and engineering performance in technical, project-driven settings.
  • Proven track record supporting process optimization, waste reduction, quality assurance, compliance, and continuous improvement initiatives in engineering or project environments.
  • Strong communication and interpersonal skills, with the ability to influence technical teams and stakeholders.
  • Collaboration and teamwork orientation.

Nice To Haves

  • Experience working in automation, life sciences, or other regulated industries.
  • Knowledge of ISO 9001, GxP, GAMP 5, 21 CFR Part 11, and Computer System Assurance (CSA).
  • Experience supporting automation and control systems, including PLC, DCS, SCADA, and HMI.

Responsibilities

  • Ensure workflows meet E Tech Group and Business Unit quality policies and procedures, CSIA Best Practices, and applicable regulatory requirements.
  • Conduct internal audits to assess adherence to standards, the practical efficiency of tools, and root-cause failure modes, and support corrective and preventive actions.
  • Represent the Business Unit on E Tech’s Continuous Improvement Committee, offering practical suggestions and communicating with Business Unit leadership.
  • Analyze project execution workflows to identify and remove bottlenecks, improving project lead times and margin predictability.
  • Identify and champion digital tools and AI that automate repetitive administrative tasks and reduce process friction for engineering teams.
  • Represent the Business Unit in customer and third-party audits, including preparation, participation, response coordination, and follow-up.
  • Foster quality, consistency, and ongoing improvement across cross-functional teams.
  • Support Corporate Continuous Improvement initiatives, including the development and review of policies and procedures.
  • Lead Business Unit continuous improvement activities.
  • Provide supplemental training and guidance to the Business Unit on quality standards, procedures, and expectations.
  • Support improvements to the quality and effectiveness of the Learning Management System (LMS).
  • Encourage collaboration, shared learning, and knowledge transfer across the Company.
  • Collaborate with Sales, Application Engineering, and the Project Management Organization on project risk assessments and quality planning.
  • Attend project reviews as needed and guide project teams on compliance with Project Management Life Cycle (PMLC), System Development Life Cycle (SDLC), and other procedures during project execution.
  • Interface with clients and third parties on quality topics, including audits, vendor qualification, and compliance inquiries.
  • Embody E Tech Group’s Core Values and prioritize the success of the company and its clients, as well as associates’ professional development.

Benefits

  • 401(k) with match and prompt enrollment; employees are 100% vested upon entry.
  • Prompt enrollment in medical, dental, and vision benefits.
  • Paid vacation, paid holidays, paid family leave, and sick time off.
  • Training and continuing education from day one, with opportunities for learning, growth, and career advancement.
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