Operational Efficiency Coordinator

Enmarket•Savannah, GA

19h•Hybrid

About The Position

Our customers can find fresh food, healthy snack choices, and helpful employees. We strive to serve our local communities through kind and clean in-store service and community involvement. Enmarket is passionate about bringing healthy options to our customers and promoting healthy initiatives. We have 128 locations across Georgia, North Carolina, and South Carolina and we are continuing to grow, which means new career opportunities! Enmarket is looking for fresh and friendly faces to help us enrich life. If you are customer service oriented and highly motivated with a positive attitude, we hope you’ll consider joining our team. The Operational Efficiency Coordinator (OEC) will coach and support all food service concepts within a specific region. This includes support with product rollout, layout of equipment for efficient operational flow of processes, establishing expert level understanding of the point of sale and reporting systems, collaborating with category managers for development of training documents and detailed product recipes; working hands-on with team members to train on product execution, brand standards and operational processes; and providing support and guidance for operational management and execution in the stores. The OEC will be the champion for the food service strategy and operational execution to deliver an outstanding guest experience and profitable foodservice contribution aligned with the objectives of the Fresh Foods Strategy.

Requirements

4+ years of progressive experience in foodservice.
Working knowledge of applicable industry regulations in related field.
Proven experience of leading teams within an organization.
Proficiency in Microsoft Office.
Advanced use of Excel.
Capable of learning technology systems to support business needs (PDI, Rike).
Ability to work and travel independently.
Experience with analyzing and interpreting data.
Ability to manage and prioritize multiple projects.
Excellent oral and written communication skills.

Nice To Haves

2yr – 4yr secondary schooling (related field experience acceptable).
Foodservice Operations experience.
Project Management experience.
Multi-Unit Retail experience.
C-store experience.
Serve Safe Certification.
Allergen Certification.

Responsibilities

Visit stores within the region assigned, utilizing reporting tools to give data drive support to the operations team on a store level basis.
Manage and coordinate the support for execution, oversight, and brand standards established by the fresh food category managers.
Track and review the progress of food service initiatives, programs, goals, and projects with store operations. (new and old food programs, special projects / testing of food offers)
Communicate all necessary strategies and food service management insight to store teams and operational leadership when necessary.
Collaborate with the training team to ensure appropriate training methods are incorporated into the support used for the food offers.
Provide ongoing analysis of store performance.
Identify and discuss factors that influence program compliance, visit stores to determine needs and identify problems.
Support the processes for operations and oversee execution of monthly competitive surveys.
Manage Steritech results with operations teams.
Communicate / report on product waste, spoilage, and shrink by period, with action plans for challenged sites.
Support / Train regional smallware vendor ordering platforms.
Collaborate to support creating and maintaining the standards guidelines for the proprietary core brand and the operational execution necessary for 3rd party brands e.g. Hunt’s Brothers / Subway.
Oversee the training and installation of new and existing programs and equipment, verify completion.
Attend weekly District Manager meetings to support overall fresh food initiatives.
Manage Health Inspection violations and any compliance issue that may arise.
Ensure operations compliance with food service initiatives, policies and procedures.
Conduct documented follow-up on all program concerns and site issues including but not limited to failing audits from core food standards, overall execution concerns.
Support External programs like Feeding America within the specific region assigned.
Store visits with District Managers / Regionals by-weekly for alignment of opportunities.
Must be able to perform the essential functions of this position with or without reasonable accommodation.