Operating Systems Specialist - PT

Genesis Administrative Services

12h • $60,000 - $80,000 • Remote

About The Position

The Operating System Specialist is responsible for supporting the maintenance, audit, and optimization of Powerback Rehab’s contracted computerized billing and documentation platforms. This role provides essential technical assistance to users, ensures system configuration, aligns with organizational policies, and delivers educational programs to drive user proficiency.

At Powerback, we're on a mission to improve lives. As the leader in physical, occupational, speech, and respiratory therapies, we help older adults stay active and thrive while providing essential therapy for children at home and in school.
With over four decades of trusted service, our reach spans skilled nursing centers, assisted and independent living facilities, outpatient clinics, and home-based care. We're proud to deliver personalized care exactly where and when it's needed most.
Join an industry-leading team that restores hope and makes a lasting impact. If you're passionate about making a meaningful difference and want to be part of the future of rehabilitation and wellness, Powerback is the place for you.

Requirements

• Must have a valid Physical Therapy license in the state(s) of practice, or proof of license and eligibility.
• Master’s degree in Physical Therapy; or
• Master’s degree in a Physical Therapy related field in addition to a Bachelor’s degree in Physical Therapy; or
• Bachelor’s degree in Physical Therapy plus 5 years of progressively responsible PT experience.
• The qualifying Physical Therapy degree earned outside of the U.S. must be evaluated to be the U.S. equivalent to a degree in Physical Therapy.

Nice To Haves

• Extensive experience with Net Health EMR (Electronic Medical Record) and other therapy-specific platforms.

Responsibilities

• Assists the Director in ensuring all system settings and access controls reflect current organizational policies and procedures.
• Conducts regular system audits to maintain data integrity and documentation standards.
• Utilizes extensive experience with Net Health EMR (Electronic Medical Record) and other therapy-specific platforms to maintain optimal software performance.
• Serves as a key corporate contact for employees regarding the day-to-day operation of billing and documentation software.
• Provides direct support by resolving technical inquiries and troubleshooting software issues for end-users.
• Delivers high-quality customer service while maintaining professional rapport with coworkers and facility personnel.
• Projects a positive and professional image in all interactions and corporate representations.
• Coordinates and facilitates educational programs for employees and customers regarding computerized systems.
• Maintains meticulous records of training sessions, including dates, subject matter, and attendance metrics.
• Participates in and reports on system-related updates at assigned corporate and customer meetings.
• Performs other duties as assigned.

Benefits

• Medical, Dental, and Vision plans to Full-Time team members.
• Dental and Vision to Part-Time team members.
• Generous paid time off to Full-Time and Part-Time team members.
• Free CEUs through Medbridge.
• Visa or Green Card sponsorships.
• Journey Travel Program.
• Exclusive discounts on Wireless/TV, Home/Auto/Renters and Pet Insurance, Childcare, Eldercare, and more.
• PowerZone Employee Recognition Program.
• Clinicians in Action professional development program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level