Operating Room Integration Specialist

Mayo ClinicPhoenix, AZ
Onsite

About The Position

Integration Specialist is responsible for the day‑to‑day reliability, configuration, troubleshooting, and optimization of multi‑vendor clinical integrations, particularly those supporting operating room and procedural environments. This role provides real‑time technical support for live clinical settings, proactively monitoring system performance, resolving issues that could impact patient care or surgical workflow, and coordinating rapid resolution across Information Technology, Clinical Engineering, vendors, and clinical stakeholders. The Integration Specialist performs system administration, root‑cause analysis, and validation of interfaces and data flows between clinical systems (e.g., EHR, surgical video and images and device platforms), ensuring data integrity, system uptime, and compliance with enterprise standards. The position also plays a key role in new technology implementations and system upgrades, supporting system testing, go‑live readiness, post‑implementation stabilization, and long‑term sustainment. This includes documenting workflows, developing standard operating procedures, assisting with change management, and serving as a point of contact support for integrated clinical systems. The Integration Specialist regularly collaborates with surgeons, nursing leadership, IT teams, and vendors to ensure effective technical solutions, while minimizing reliance on external service calls and reducing system downtime. As Surgical Services technology continues to evolve, this role may support additional system integrations, emerging technologies, and process improvement initiatives in alignment with departmental priorities and organizational governance.

Responsibilities

  • Responsible for the day‑to‑day reliability, configuration, troubleshooting, and optimization of multi‑vendor clinical integrations, particularly those supporting operating room and procedural environments
  • Provide real‑time technical support for live clinical settings
  • Proactively monitor system performance
  • Resolve issues that could impact patient care or surgical workflow
  • Coordinate rapid resolution across Information Technology, Clinical Engineering, vendors, and clinical stakeholders
  • Perform system administration
  • Perform root‑cause analysis
  • Perform validation of interfaces and data flows between clinical systems (e.g., EHR, surgical video and images and device platforms)
  • Ensure data integrity, system uptime, and compliance with enterprise standards
  • Play a key role in new technology implementations and system upgrades
  • Support system testing, go‑live readiness, post‑implementation stabilization, and long‑term sustainment
  • Document workflows
  • Develop standard operating procedures
  • Assist with change management
  • Serve as a point of contact support for integrated clinical systems
  • Regularly collaborate with surgeons, nursing leadership, IT teams, and vendors to ensure effective technical solutions
  • Minimize reliance on external service calls and reduce system downtime
  • Support additional system integrations, emerging technologies, and process improvement initiatives in alignment with departmental priorities and organizational governance

Benefits

  • Competitive compensation
  • Comprehensive benefit plans
  • Continuing education and advancement opportunities
  • Medical: Multiple plan options
  • Dental: Delta Dental or reimbursement account for flexible coverage
  • Vision: Affordable plan with national network
  • Pre-Tax Savings: HSA and FSAs for eligible expenses
  • Retirement: Competitive retirement package to secure your future

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What This Job Offers

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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