NITOAD Operating Systems Administrator

Federal Public Defender, Western District of Texas • San Antonio, TX

53d • Onsite

About The Position

The Federal Public Defender for the Western District of Texas is accepting applications for the position Operating Systems Administrator, to be stationed in the San Antonio office. The Operating Systems Administrator role involves developing, executing, and supporting the national Federal Defender Microsoft Windows infrastructure.

Requirements

• High school diploma or equivalent.
• 3 years of general experience (relevant accredited coursework may substitute for part).
• 4 years of specialized experience (education may substitute for part).
• Employment contingent on a satisfactory background check (FBI name & fingerprints).
• Experience performing Microsoft Windows Server maintenance to ensure the system is secure, healthy, and highly available.
• Comfortable working beyond documented procedures to identify root cause and implement sustainable solutions.
• Practical and in-depth understanding of networking principles.
• Advanced Active Directory and Group Policy administration and troubleshooting.
• Demonstrated proficiency using PowerShell to administer, troubleshoot, and automate Windows infrastructure.
• Knowledge of data center technologies, functions, and infrastructure.
• Experience in leading projects and providing architectural input for system design.
• 3 + years experience supporting Microsoft Windows Server deployments in virtualized environments including Failover Clustering.
• 3 + years experience administering and supporting enterprise Microsoft Windows server operating systems (2019, 2022, 2025, Hyper-V), server class hardware, and enterprise storage (SAN) technologies.

Nice To Haves

• Experience diagnosing complex virtualization, performance, resource, and availability issues is highly desirable.

Responsibilities

• Windows client and server operating system installation, deployment, maintenance, and support.
• Administration and troubleshooting Active Directory and Group Policy.
• Manage and maintain third-party applications in conjunction with vendor support.
• Serve as a Tier-3 escalation resource for complex Windows infrastructure issues with the ability to troubleshoot across infrastructure boundaries.
• Communicate technical issues, to both a nontechnical and technical audience, with excellent customer service skills.
• Drive infrastructure related projects independently or through collaboration with team members.
• Evaluate technologies and technical solutions and provide recommendations concerning enterprise systems, platforms, and services.
• Utilize enterprise tools to manage, monitor, and secure large enterprise data center environments.
• Prepare and present reports on usage and system health.
• Serve as a Microsoft Windows escalation resource and mentor team members.
• Demonstrate attention to detail and maintain effective working relationships with those contacted during course of work.
• Occasional travel and lifting equipment up to 50 pounds.
• Monitor enterprise infrastructure including storage area networks (SAN) and Windows server environments.
• Develop and maintain project documentation such as: Infrastructure diagrams, installation documentation, upgrade assessments, knowledge base articles.
• Implementing and troubleshooting security controls within Microsoft Windows environments, including hardening, patch management, privileged access, and endpoint security.

Benefits

• Retirement benefits under the Federal Employees Retirement System.
• Optional participation in Federal Employees Health Benefits (FEHB).
• Optional participation in Federal Employees Dental and Vision Insurance Program (FEDVIP).
• Optional participation in Federal Employees’ Group Life Insurance (FEGLI).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED