Operating Partner - Unit 1095

Whataburger•Rio Rancho, NM
•Onsite

About The Position

The Operating Partner leads a high-volume, multi-million-dollar Whataburger restaurant and owns its overall success, including sales, profitability, talent development, hospitality, operational excellence, and community engagement. The role builds future leaders, supports Family Members, and strengthens the Whataburger brand. The position is based primarily at the home restaurant, leading the team and supporting daily operations. The Operating Partner may also assist neighboring locations or provide leadership support within the Market, and participates in business meetings, training, and leadership sessions. Full-time availability and flexibility to meet operational needs are required.

Requirements

  • Be at least 21 years of age.
  • Have an associate degree or equivalent work experience.
  • Have 2 or more years of restaurant or hospitality management experience.
  • Demonstrate success leading teams and developing leaders.
  • Possess strong business acumen and experience managing financial performance.
  • Be able to recruit, coach, and retain top talent.
  • Possess Food Safety Certification, or be able to successfully obtain it and pass the exam during training.
  • Be able to work a full-time, flexible schedule based on business needs.
  • Possess a valid driver's license and maintain required automobile liability insurance.
  • Be able to stand for the entire shift and lift up to 55 lbs., and meet the role's physical demands.
  • Be able to adapt to and learn new and evolving technology platforms, systems, applications, and equipment used in the role.

Responsibilities

  • Lead all aspects of restaurant performance, including sales, profitability, operations, and people.
  • Build, coach, and develop Restaurant Managers, Shift Leaders, and Team Members.
  • Create a culture of hospitality that delivers exceptional guest experiences.
  • Champion food safety, workplace safety, and brand standards.
  • Own restaurant staffing, recruiting, hiring, retention, and succession planning.
  • Drive financial results through effective labor, food cost, and expense management.
  • Develop and execute business plans that support long-term growth and performance.
  • Lead change initiatives, new programs, and operational improvements.
  • Foster engagement through coaching, recognition, and meaningful communication.
  • Partner with Market Leaders and fellow Operating Partners to share best practices and drive results.
  • Represent Whataburger in the community to strengthen the brand and attract talent.
  • Ensure the restaurant consistently delivers quality, cleanliness, and operational excellence.

Benefits

  • Competitive weekly pay and bonus program
  • Paid time off starting on day one
  • Paid parental leave
  • Competitive medical, dental, and vision benefits
  • Short-term and long-term disability benefits
  • 401(k) match of $1 for every $1 contributed, up to 4%
  • Career development and growth opportunities
  • Scholarship program through the Whataburger Family Foundation, with dependents also eligible, and hardship grant assistance
  • Education support, including free English-language learning, no-cost college-level courses, and reduced-tuition degree pathways
  • Discounted meals
  • Cell phone service discounts
  • Computer and software discounts
  • Fitness and gym discounts
  • Awards and recognition
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