Operating Partner - South East Phoenix (Region 1300)

Whataburger•Gilbert, AZ

About The Position

The Operating Partner leads a team of Family Members and manages the performance and operations of their restaurant(s). The role leads key financial, staffing, and brand decisions.

Requirements

Key skills: budgeting, recruiting, coaching, restaurant operations, food safety, presentation skills, and labor law compliance.

Nice To Haves

Associate degree or equivalent work experience.
2+ years of management experience in the restaurant or hospitality industry.

Responsibilities

Manage profit and loss, including financial tasks such as cash reporting, labor, food expenses, repairs, and maintenance.
Attract and retain talent through hiring decisions, growth and development plans, and regular performance assessments.
Work with Managers and the Market Leader to execute operational plans.
Monitor restaurant performance and processes using reporting tools, customer metrics, and labor metrics.
Maintain restaurant safety protocols by promoting food safety policies, procedures, tools, and systems and creating a safe work environment.
Build relationships with customers and resolve customer complaints.
Lead rollout and adoption of change initiatives, including new products, systems, company campaigns, and strategies.

Benefits

Competitive weekly pay and bonus program
Paid time off starting on day one
Paid parental leave
Medical, dental, and vision benefits
Short-term and long-term disability benefits
401(k) match of $1 for every $1 contributed, up to 4%
Career development and growth opportunities
Scholarship program through the Whataburger Family Foundation, with dependents also eligible
Hardship grant assistance
Education support, including free English-language learning, no-cost college-level courses, and reduced-tuition degree pathways
Discounted meals
Cell phone service discounts
Computer and software discounts
Fitness and gym discounts
Awards and recognition