Operating Partner In Training - TU 940

Whataburger•Lubbock, TX
•Onsite

About The Position

As an Operating Partner, you will lead a high-volume, multi-million-dollar restaurant business, creating an environment where Family Members thrive and guests receive extraordinary hospitality. You will own the restaurant’s success by driving sales, profitability, talent development, and community engagement while building future leaders and strengthening the Whataburger brand. The role is based primarily at your home restaurant, with occasional support at neighboring locations or elsewhere in the Market. You will also participate in business meetings, training, and leadership sessions. Full-time availability and flexibility to meet operational needs are required.

Requirements

  • Must be at least 21 years of age.
  • Associate degree or equivalent work experience.
  • At least 2 years of restaurant or hospitality management experience.
  • Demonstrated success leading teams and developing leaders.
  • Strong business acumen and experience managing financial performance.
  • Ability to recruit, coach, and retain top talent.
  • Food Safety Certification, or ability to successfully obtain it and pass the exam during training.
  • Ability to work a full-time, flexible schedule based on business needs.
  • Valid driver's license and required automobile liability insurance.
  • Ability to stand for the entire shift and lift up to 55 lbs.
  • Ability to meet the physical demands of the role.
  • Ability to adapt to and learn new and evolving technology platforms, systems, applications, and equipment used in the role.

Responsibilities

  • Lead restaurant performance, including sales, profitability, operations, and people.
  • Build, coach, and develop Restaurant Managers, Shift Leaders, and Team Members.
  • Create a hospitality-focused culture and deliver exceptional guest experiences.
  • Champion food safety, workplace safety, and brand standards.
  • Manage staffing, recruiting, hiring, retention, and succession planning.
  • Drive financial results through labor, food cost, and expense management.
  • Develop and execute business plans that support long-term growth and performance.
  • Lead change initiatives, new programs, and operational improvements.
  • Foster engagement through coaching, recognition, and meaningful communication.
  • Partner with Market Leaders and fellow Operating Partners to share best practices and drive results.
  • Represent Whataburger in the community to strengthen the brand and attract talent.
  • Ensure consistent quality, cleanliness, and operational excellence.
  • Provide leadership support at neighboring locations or within the Market when needed.
  • Participate in business meetings, training opportunities, and leadership sessions.

Benefits

  • Competitive weekly pay and bonus program.
  • Paid time off starting on Day One.
  • Paid parental leave.
  • Medical, dental, and vision benefits.
  • Short-term and long-term disability benefits.
  • 401(k) match of $1 for each $1 contributed, up to 4%.
  • Career development and growth opportunities.
  • Scholarship program for employees’ dependents and hardship grant assistance through the Whataburger Family Foundation.
  • Education support, including free English-language learning, no-cost college-level courses, and reduced-tuition degree pathways.
  • Discounted meals.
  • Cell phone service discounts.
  • Computer and software discounts.
  • Fitness and gym discounts.
  • Awards and recognition.
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