Open Records Technician

Cobb County Government•Cobb County Police Department, GA

About The Position

The Open Records Technician manages and processes public records requests in compliance with applicable open records laws and organizational policies. The role reviews, redacts, and releases requested information while maintaining accuracy, confidentiality, and legal compliance. It also maintains detailed request and correspondence records to support transparency and accountability. The position is with the Cobb County Police Central Records Unit and primarily involves data entry, filing, answering phone calls, and processing open records requests. The schedule is Monday through Friday, 8 a.m. to 6 p.m. A Data Entry and Proofreading assessment is required. Assessment details will be emailed after the job announcement closing date to applicants who meet the minimum qualifications; the assessment closes November 13, 2026, at 11:59 p.m.

Requirements

High school diploma or GED.
One year of experience in records management, public records processing, or administrative roles.
Pass a Data Entry and Proofreading assessment.
Ability to exert light physical effort, including occasional lifting, carrying, pushing, or pulling objects weighing 5–10 pounds.
Ability to work for extended periods at a keyboard or workstation.
Some tasks require the ability to perceive and discriminate sounds and visual cues or signals.
Some tasks require the ability to communicate orally.

Nice To Haves

Knowledge of state and federal open records laws, such as FOIA and local statutes.

Responsibilities

Receive, log, and track public records requests in a centralized system.
Review requests to determine their scope and applicability under open records laws.
Gather and organize requested records from relevant departments or databases.
Review records for confidential, exempt, or protected information and ensure appropriate redactions before release.
Collaborate with legal counsel to ensure compliance with open records laws and regulations.
Communicate with requestors about request status, scope, and costs.
Maintain accurate records of requests and document their status from initiation through completion.
Maintain records retention schedules and ensure records are disposed of or archived according to departmental guidelines and legal requirements.
Prepare regular reports on open records activities, metrics, and compliance.
Respond to internal and external inquiries regarding open records policies and procedures.
Support general records management, including archiving and digitization efforts.
Perform other related duties as assigned.