Medical Records Technician

Otterbein SeniorLife • Toledo, OH

18h

About The Position

Otterbein is hiring for a full-time Clinical Scheduler / Central Supply Coordinator / Medical Records Technician. The role supports the clinical team by maintaining accurate medical records, preparing and managing nurse and nurse assistant schedules to ensure regulatory compliance, and ensuring necessary supplies are available for resident care. The position works collaboratively with nursing leadership, direct care staff, and other departments to meet Otterbein standards.

Requirements

• High school graduate.
• Proficiency with Word, Excel, Outlook, and Windows.
• Willingness to complete courses in medical terminology and coding.

Nice To Haves

• Advanced degree.
• Experience with PointClickCare or similar EMR software.
• Experience with OnShift or similar scheduling software.
• Previous experience in scheduling, central supply, and/or medical records, preferably in long-term care.
• STNA certification.

Responsibilities

• Complete and maintain schedules for Nurses, STNAs, and Resident Assistants in accordance with regulatory requirements and Otterbein guidelines.
• Help find coverage for open shifts in the Nursing and Assisted Living Departments.
• Work collaboratively with nurse leadership and direct care staff to minimize the use of contract staff.
• Organize, plan, and direct the medical records section as directed by the Director of Nursing, following policies, procedures, and applicable regulations.
• Maintain new and re-admission files and ensure required record information is complete and accurate.
• Ensure resident histories, physicals, and discharge records are current and accurate.
• Maintain confidentiality of resident information and release it only according to established policies and procedures.
• Retrieve information for insurance companies, Medicare, physicians, and other authorized personnel while maintaining confidentiality.
• Collect, assemble, check, code, and file resident charts according to established procedures.
• Conduct periodic audits of resident charts and report discrepancies.
• Monitor the status and quantity of medical supplies and ancillary products for the Nursing and Assisted Living Departments.
• Order medical supplies and other products needed to support resident care.
• Maintain inventory and ensure supply rooms are fully stocked for clinical staff.
• Keep work and assignment areas clean and ensure records, files, and supplies are properly stored before leaving the area.
• Follow infection control, PPE usage, and safety protocols, including enhanced COVID-19 prevention measures.

Benefits

• Medical insurance with free virtual doctor visits.
• Vision and dental insurance.
• Pet insurance.
• Life insurance.
• Employee Assistance Program (EAP) for personal and professional support.
• 401(k) retirement savings plan with company match.
• Paid Time Off (PTO) accruing immediately from day one.
• Paid holidays.
• Access to DailyPay, enabling access to up to 100% of earned wages daily.
• Tuition reimbursement up to $5,250 per year for any field of study.
• Tuition discounts through partnerships with the University of Cincinnati, University of Toledo, and Hondros College.
• Employee-sponsored crisis fund for unforeseen challenges.
• Legal and identity theft protection.
• Partner discounts through Access Perks.
• Access to personal and professional development material through RightNow Media @ Work.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED