Bilingual Onsite Staffing Manager - (Warehouse) - Groveport, OH
About The Position
The Bilingual Onsite Staffing Manager oversees day-to-day personnel at a client site to ensure timely, accurate, high-quality delivery of customer goods and services. The role manages employee relations, including coaching, counseling, performance reviews, assignment removals, and exit interviews. It supports client satisfaction through customer service and relationship-building with supervisors and associates, anticipates staffing needs, and develops value-added services as client needs change. The position is based onsite in Groveport, Ohio, and requires English and Spanish bilingual ability. The stated schedule is Monday through Friday, 7:00 a.m. to 3:30 p.m.
Requirements
- Must be bilingual in English and Spanish.
- Staffing experience required.
- Experience in a customer service role involving multilevel client communication.
- HR and data management experience.
- Demonstrable success managing a team or process.
- Familiarity with a heavy process-oriented environment.
- Ability to lead, organize, and build effective and diverse teams.
- Seasoned critical-thinking and problem-solving skills.
- Practical experience and comfort using operational software, Microsoft Office products, and basic data management tools for analysis.
- Ability to communicate professionally and effectively across all platforms.
- Ability to listen and respond effectively to information and influence decision makers.
Responsibilities
- Anticipate staffing requirements and expectations and develop value-added services to support changing client needs.
- Coordinate recruitment, screening, interviewing, and hiring for assignments.
- Maintain the timekeeping system and ensure payroll and invoicing are accurate.
- Provide productivity, headcount, attendance, and other reports at the client's request.
- Manage employee relations at the site, including coaching, counseling, performance reviews, assignment removals, and exit interviews.
- Conduct onsite orientation and safety training.
- Facilitate initial treatment and reporting of workers’ compensation incidents.
- Participate in scheduled service reviews at the client site.
- Serve as liaison between the branch office and the client.
- Deliver superior customer service and develop relationships with supervisors and associates.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
