Bilingual Onsite Staffing Manager - (Warehouse) - Groveport, OH

Employbridge•Groveport, OH

4h•Onsite

About The Position

The Bilingual Onsite Staffing Manager supervises day-to-day personnel at a client site to support timely, accurate, and high-quality delivery of customer goods and services. The role manages employee relations, including coaching, counseling, performance reviews, removal from assignments, and exit interviews. It also supports client satisfaction by providing strong customer service and developing relationships with supervisors and associates. The manager anticipates staffing requirements and expectations and develops value-added services to meet changing client needs. The position is based onsite in Groveport, Ohio, and is scheduled Monday through Friday, 7:00 a.m. to 3:30 p.m. The manager coordinates recruitment and hiring, maintains timekeeping and payroll/invoicing accuracy, provides requested operational reports, conducts orientation and safety training, supports workers’ compensation incident response, participates in client service reviews, and serves as liaison between the client and branch office.

Requirements

Bilingual in English and Spanish.
Staffing experience.
Experience in a customer service role involving multi-level client communication.
Human resources and data management experience.
Demonstrable success managing a team or process.
Familiarity with a heavy process-oriented environment.
Ability to lead, organize, and build effective and diverse teams.
Seasoned critical-thinking and problem-solving skills.
Practical experience and comfort using operational software, Microsoft Office products, and basic data management tools for analysis.
Ability to communicate professionally and effectively across platforms.
Ability to listen and respond effectively to information and influence decision makers.

Responsibilities

Anticipate staffing requirements and expectations and develop value-added services to support changing client needs.
Coordinate recruitment, screening, interviewing, and hiring of individuals for assignment.
Maintain the timekeeping system and ensure payroll and invoicing are accurate.
Provide productivity, headcount, attendance, and other reports at the client’s request.
Manage employee relations at the site, including coaching, counseling, performance reviews, removal from assignments, and exit interviews.
Conduct onsite orientation and safety training.
Facilitate the initial treatment and reporting of workers’ compensation incidents.
Participate in scheduled service reviews at the client site.
Act as liaison between the branch office and the client.
Deliver superior customer service and develop relationships with supervisors and associates.
Perform other duties as assigned.