OnSite Specialist - Parker, CO

Stryker•Parker, CO

5d•$24 - $32•Onsite

About The Position

The OnSite Specialist provides clinical and technical support for surgical procedures, managing Stryker and related equipment before, during, and after procedures. The role supports minimally invasive and related procedures by setting up equipment, confirming functionality and image routing, adjusting settings during procedures, troubleshooting issues, and managing post-procedure breakdown, cleaning, restocking, and basic maintenance. The Specialist works closely with surgeons, operating room personnel, Sterile Processing Department staff, biomedical personnel, and other relevant teams, and provides education on Stryker products and equipment. The position is field-based and assigned to an account, with support and coverage potentially required on other shifts and at other accounts, including overnight travel. Shifts may change without notice and can include rotating schedules, on-call work, overnight hours, and weekends. If on-call coverage is part of the account contract, the employee must live within 45 minutes’ driving distance of the account. Travel is listed as 10%.

Requirements

High school diploma or equivalent.
Basic computer skills, including Microsoft Office.
Strong verbal and written communication, interpersonal, and organizational skills.
Ability to troubleshoot quickly, efficiently, and effectively in demanding, high-stress situations.
Ability to provide coverage across shifts and accounts, including on-call services that may include overnight and weekend work.
If on-call services are included in the account contract, ability to be within 45 minutes’ driving distance of the account.
Ability to travel to other accounts, potentially including overnight travel.
Ability to exert up to 50 pounds of force occasionally and/or up to 20 pounds of force constantly to move objects.
Ability to stand and/or walk for extended periods and perform bending, stooping, and mobility tasks.
Corrected near visual acuity and color vision, and finger dexterity.
Ability to observe and correct minute inconsistencies.
Analytical, interpersonal, equipment problem-solving, and time-management skills, with the ability to use independent judgment and critical thinking.
Ability to explain and generate detailed guidelines and procedures.

Nice To Haves

Bachelor’s degree, associate degree, or equivalent certifications.
Operating room experience and demonstrated knowledge of anatomy, surgical procedures, and techniques.
Experience in operating room technical support or surgical services.
Familiarity with minimally invasive procedures, including laparoscopy, arthroscopy, cystoscopy, and hysteroscopy.
For Specialists working in the Sterile Processing Department: HSPA CRCST certification within six months of the start date, with timely annual renewal.

Responsibilities

Provide clinical support during surgical procedures by managing relevant equipment and anticipating the needs of surgeons and operating room staff.
Set up Stryker towers, booms, lights, and integrated suite systems according to surgeon preferences.
Confirm equipment functionality and image routing before procedures, and adjust camera, monitor, and device settings during procedures.
Troubleshoot and maintain Stryker equipment and related devices, including endoscopy and integration systems.
Manage post-procedure equipment breakdown and staging; clean and disinfect towers and components, restock consumables, and perform basic maintenance.
Work with surgeons, operating room personnel, central processing, biomedical personnel, and other related staff.
Educate physicians, operating room staff, and Sterile Processing Department staff on Stryker products, equipment use, and troubleshooting.
Provide information about new and current products to physicians and operating room personnel.
Support video conferencing, DICOM transfers, and EMR connectivity where applicable.
Accurately record and report surgical procedure information and monthly data metrics related to job functions.
Maintain current account information and complete account-required vendor credentialing.
Follow Stryker and medical facility policies, standards, and procedures, including HIPAA and patient confidentiality requirements.
Analyze and resolve routine and non-routine product issues using independent judgment.
Maintain the professional appearance, work ethic, and attitude required by Stryker and the medical facility.
Provide coverage at the assigned account and, as needed, on other shifts and at other accounts, potentially including on-call, overnight, weekend, and travel coverage.